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Blessing Usman

@blessingusman

Detail-oriented Virtual Assistant and Customer Support professional.

Nigeria
Message

What I'm looking for

I seek a remote or hybrid role in customer support or virtual assistance where I can apply CRM, administrative coordination, and data-management skills to improve client experiences and operational efficiency.

I am a certified Virtual Assistant and customer support professional with hands-on experience in administrative coordination, email management, calendar coordination, and CRM tools.

I have supported hospitality operations, managed client inquiries, coordinated travel bookings, and maintained accurate reservation and payment records to ensure client satisfaction.

During my NYSC placement I worked in data management, maintaining digital records and assisting with information flow and reporting for a government department; earlier roles in real estate sharpened my CRM and appointment-scheduling skills.

I am highly organized, tech-savvy, disciplined for remote work, and committed to delivering excellent customer experiences through clear communication and reliable operational support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Federal University Dutsin-Ma logoFD

Federal University Dutsin-Ma

Bachelor of Science, Computer Science & IT

2018 - 2023

Completed a Bachelor of Science in Computer Science & IT, focusing on computing fundamentals and information technology applications.

Tech stack

Software and tools used professionally

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