Open to opportunities

Oluwabanke Oketoyin

@oluwabankeoketoyin

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Efficient Virtual Assistant with a strong focus on administrative support.

Nigeria

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What I'm looking for

I am looking for a role that values efficiency and offers opportunities for professional growth in a supportive environment.

I am an efficient and tech-savvy Virtual Assistant with over 2 years of experience providing remote administrative support across international teams. My expertise lies in managing schedules, handling high-volume email and chat inquiries, organizing digital files, and performing accurate data entry. I have a demonstrated ability to improve internal communication, automate daily admin tasks, and maintain structured documentation systems.

Throughout my career, I have been committed to delivering timely, professional support with a strong eye for detail and confidentiality. In my recent role as a Remote Project Supervisor at TravelHouse Hotel, I successfully managed executive calendars and reduced email backlog by 40% through effective use of auto-responders and filters. My previous experience as an Administrative Assistant and Customer Service Representative has further honed my skills in customer service and inquiry handling, ensuring that I meet and exceed client expectations.

Experience

Work history, roles, and key accomplishments

Current

Virtual Admin Volunteer – HR/Communications

Current

For Nature and Future EcoGreenInitiative

Jan 2023 - Present (2 years 10 months)

Scheduled virtual meetings, managed emails, and uploaded team documents to cloud storage. Drafted communications and maintained meeting records.

Cloud Storage Document Management Communication Drafting Meeting Records

Remote Project Supervisor

TravelHouse Hotel

Jun 2023 - Jan 2025 (1 year 7 months)

Managed executive calendars, scheduled meetings, and coordinated virtual project timelines. Responded to daily inquiries across email and chat, resolving issues or redirecting appropriately. Maintained digital filing systems and streamlined document access for remote teams.

Calendar Management Scheduling Chat Support Digital Filing Systems Document Access Workflow Automation

Welfare Volunteer

HighAchievers Family

Jan 2021 - Dec 2023 (2 years 11 months)

Logged distributions, recorded financials, and supported planning via group chat and emails.

Group Chat Communication Email Communication

Administrative Assistant / Junior Project Supervisor

TravelHouse Hotel

Jun 2022 - Jun 2023 (1 year)

Handled daily inboxes, meeting coordination, and task follow-ups for senior leaders. Created structured folders, archived files, and maintained document version control. Performed data entry with 98% accuracy across financial, project, and HR documents.

Inbox Management Meeting Coordination Document Control Data Entry HR Documentation Documentation

Customer Service Representative

IsonExperiences

Oct 2021 - May 2022 (7 months)

Managed over 40 daily inbound/outbound calls, chat and email tickets. Handled general inquiries, complaints, and requests with professionalism and efficiency. Logged all interactions accurately into CRM for reporting and escalation when needed.

Chat Support Email Ticketing Customer Service CRM Software Logging

Sub-Editor

Maritime First Newspaper

Feb 2018 - Sep 2021 (3 years 7 months)

Maintained editorial files, coordinated virtual content calendars, and conducted research. Supported remote communication via email with writers and media contributors.

Research Email Communication Media Relations

Personal Assistant

Ladalob Royal Suites

Jan 2018 - Jan 2018 (0 months)

Organised internal files, appointment scheduling, and meeting logistics. Managed confidential client information and implemented a digital filing system.

File Organization Appointment Management Digital Filing Systems Administrative Support

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology

B.Sc. Management & Accounting, Management & Accounting

Studied Management & Accounting at Ladoke Akintola University of Technology. Gained foundational knowledge in business management principles and accounting practices.