Subham Chakraborty

I am a dedicated Process Associate currently working at Tata Consultancy Services, where I have successfully optimized business processes to enhance efficiency and reduce operational waste. My role involves collaborating with cross-functional teams to tackle process-related challenges and drive continuous improvement. I take pride in tracking performance metrics and implementing improvements that ensure optimal results.

Prior to my current position, I gained valuable experience as a Customer Service Associate at Teleperformance, where I provided timely and professional support to customers through various channels. My ability to quickly adapt to new tools and processes allowed me to maintain high service standards while managing multiple tasks in a fast-paced environment. I also worked at Reliance SMSL Limited, where I delivered exceptional customer service and resolved complex issues, further honing my skills in communication and analytical thinking.