Lone zubair

I am a results-driven Process Associate at IGT Solutions with a strong background in data analysis and customer service. My experience has equipped me with the skills to enhance process effectiveness and maintain high-quality standards. I take pride in my ability to manage records accurately and resolve problems efficiently, contributing to team improvements and ensuring documentation accuracy.

Throughout my career, I have consistently monitored performance metrics to measure process effectiveness and have performed data entry tasks to update customer records. My commitment to providing a positive customer experience drives me to resolve inquiries within established time frames while maintaining a high level of quality assurance. I am adaptable and self-motivated, dedicated to continuous improvement in all aspects of my work.