Lone zubairLZ
Open to opportunities

Lone zubair

@lonezubair

Results-driven Process Associate with expertise in data analysis.

India
Message

What I'm looking for

I am looking for a role that fosters continuous improvement and values customer satisfaction.

I am a results-driven Process Associate at IGT Solutions with a strong background in data analysis and customer service. My experience has equipped me with the skills to enhance process effectiveness and maintain high-quality standards. I take pride in my ability to manage records accurately and resolve problems efficiently, contributing to team improvements and ensuring documentation accuracy.

Throughout my career, I have consistently monitored performance metrics to measure process effectiveness and have performed data entry tasks to update customer records. My commitment to providing a positive customer experience drives me to resolve inquiries within established time frames while maintaining a high level of quality assurance. I am adaptable and self-motivated, dedicated to continuous improvement in all aspects of my work.

Experience

Work history, roles, and key accomplishments

IS
Current

Process Associate

IGT Solutions

Monitored performance metrics to measure process effectiveness. Performed data entry tasks to update customer records and maintain accuracy of information. Maintained accurate records of all transactions related to processes in accordance with company guidelines.

Education

Degrees, certifications, and relevant coursework

University Of Kashmir logoUK

University Of Kashmir

Arts And Entertainment Management, Arts And Entertainment Management

Activities and societies: Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.

Monitored performance metrics to measure process effectiveness. Performed data entry tasks to update customer records and maintain accuracy of information. Maintained accurate records of all transactions related to processes in accordance with company guidelines.

Tech stack

Software and tools used professionally

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