Lone zubair
@lonezubair
Results-driven Process Associate with expertise in data analysis.
What I'm looking for
I am a results-driven Process Associate at IGT Solutions with a strong background in data analysis and customer service. My experience has equipped me with the skills to enhance process effectiveness and maintain high-quality standards. I take pride in my ability to manage records accurately and resolve problems efficiently, contributing to team improvements and ensuring documentation accuracy.
Throughout my career, I have consistently monitored performance metrics to measure process effectiveness and have performed data entry tasks to update customer records. My commitment to providing a positive customer experience drives me to resolve inquiries within established time frames while maintaining a high level of quality assurance. I am adaptable and self-motivated, dedicated to continuous improvement in all aspects of my work.
Experience
Work history, roles, and key accomplishments
Process Associate
IGT Solutions
Monitored performance metrics to measure process effectiveness. Performed data entry tasks to update customer records and maintain accuracy of information. Maintained accurate records of all transactions related to processes in accordance with company guidelines.
Education
Degrees, certifications, and relevant coursework
University Of Kashmir
Arts And Entertainment Management, Arts And Entertainment Management
Activities and societies: Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
Monitored performance metrics to measure process effectiveness. Performed data entry tasks to update customer records and maintain accuracy of information. Maintained accurate records of all transactions related to processes in accordance with company guidelines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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