Open to opportunities

Stivan Patel

@stivanpatel1

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Senior Operations Manager specializing in FinCrime prevention and strategy.

India

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What I'm looking for

I am looking for opportunities that allow me to leverage my strategic and operational expertise in a dynamic environment, fostering team collaboration and driving impactful results.

I am a Senior Operations and Management Professional with a strong STEM background and extensive experience in Strategy and Operations management, particularly in FinCrime prevention. Currently, I am pursuing a Management Development Program at IIM Kozhikode to further enhance my skills and knowledge. My career has been marked by a commitment to leveraging data-driven approaches to lead teams in designing and improving solutions that align with business objectives.

At Revolut, I have successfully achieved all KPIs for Q1 ’25, demonstrating my ability to deliver strong performance in key strategic areas. I lead a team of approximately 180 analysts and manage vendor teams, focusing on achieving efficiency targets and handling escalations from various markets. My track record includes continuous improvement of processes and successful management of projects that drive sustainable results.

With certifications in Lean Six Sigma and as a Certified Fraud Examiner, I possess a robust skill set that includes Strategy Crafting and Execution, Operations Management, and Project Management. I am passionate about fostering collaboration and engagement within teams to achieve common goals and drive business success.

Experience

Work history, roles, and key accomplishments

Current

Manager, FinCrime Operations

Current

Revolut

Jan 2024 - Present (1 year 6 months)

Achieved 6 out of 6 KPIs in Q1 '25, delivering strong performance and covering key strategic areas for FinCrime Services. Improved key processes for sustainable results on KPIs and continuously achieved cost and efficiency targets through digital and non-digital transformation initiatives.

Fincrime KPIs Process Improvement Digital Transformation Stakeholder Management Efficiency Harvesting Partner Management

Manager, Security Operations

Vodafone House

Apr 2021 - Dec 2023 (2 years 8 months)

Managed security operations, ensuring the protection of company assets and data. Implemented and optimized security protocols to mitigate risks and enhance operational efficiency.

Security Operations Risk Management Security Protocols Team Leadership Project Management Data Protection Strategic Planning Incident Response Compliance

Deputy Manager, Security Operations

Vodafone House

Aug 2019 - Mar 2021 (1 year 7 months)

Assisted in overseeing security operations, contributing to the development and implementation of security strategies. Supported the team in achieving operational goals and maintaining high security standards.

Security Operations Security Strategy Support Operations Team Collaboration Risk Assessment Policy Implementation Performance Monitoring Reporting Problem Solving Communication

Payment Fraud Operations Supervisor

TTEC

Nov 2011 - Jul 2019 (7 years 8 months)

Supervised payment fraud operations for Airbnb, ensuring the detection and prevention of fraudulent activities. Managed a team to investigate and resolve fraud cases, protecting financial assets.

Fraud Operations Fraud Detection Fraud Prevention Team Supervision Case Management Financial Protection Risk Mitigation Data Analysis Compliance

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management – Kozhikode

Management Development Program, Managing Business Strategies

Currently pursuing a Management Development Program focused on managing business strategies. This program is enhancing skills in strategic planning and business management.

Rajasthan Vidyapeeth Uni.

B. Tech, Biotechnology

Completed a Bachelor of Technology in Biotechnology, accredited by AICTE. This program provided a strong foundation in biotechnology principles and applications.