Durga Jagannathan

I am an experienced operations manager with over 5 years in the industry, specializing in fraud investigations and team management. Currently, I lead a team at Yoti Biometrics India Pvt. Ltd., where I oversee customer due diligence and identity verification processes for clients across the UK and US. My role involves managing a team of 15 to 18 members, ensuring compliance with security standards, and driving performance improvements through effective leadership and constructive feedback.

Previously, I worked at Vodafone India Pvt. Ltd. as an Executive Trainee, where I focused on strengthening distribution channels and achieving sales targets. My academic background includes a Master of Business Management in International Business and a Bachelor of Technology in Computer Science Engineering, which have equipped me with a solid foundation in both technical and managerial skills. I am passionate about leveraging my expertise in digital investigations to contribute to organizational growth and innovation.