Stipe Deak

Investigated and resolved customer queries, ensuring data protection (GDPR) and confidentiality laws were followed. Managed a customer database through data entry and executed operations on multiple CRMs.

Managed sales and execution for events, meetings, and weddings, including property show-arounds and management briefings. Handled customer relations, retention, and accommodation reservations for various client types.

Prepared and served drinks, including cocktail conceptions, and performed all end-of-day duties such as verifying cash and credit card transactions. Delegated, organized, and led staff while managing inventory.

Coordinated social media, marketing, and promotion efforts for events. Managed sponsorships and executed various event coordination tasks.

Coordinated and trained staff, focusing on upselling skills and documentation. Prepared a variety of drinks including cocktails, coffee, wine, and mixed drinks.

Managed administration, worked with artists and performers, and handled crowd management. Coordinated various events for the center.

Took and served orders, managed resupplying and documentation. Prepared a range of drinks including cocktails, coffee, wine, and mixed drinks.

Completed a Master's degree focusing on business management. Gained practical experience in hospitality and event management.

Studied Cultural Studies, gaining a broad understanding of cultural phenomena. Developed analytical and critical thinking skills.