SM
Open to opportunities

Sanja Mijolovic

@sanjamijolovic

Marketing professional with expertise in team leadership and brand awareness.

Croatia
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated marketing professional with a Master's degree in Marketing and extensive experience across various industries, including Banking, Tourism, Hospitality, Food, Human Resources, and Aviation. My career has been marked by a commitment to raising brand awareness and effectively managing key performance indicators. I thrive in dynamic environments and excel in team leadership, ensuring that operational standards are consistently met.

In my current role as Duty Manager at Jet2.com Limited, I oversee the execution of company procedures and support teams across Croatia and Montenegro. My focus on exceptional customer service has allowed me to resolve escalated issues promptly and professionally. I have a proven track record of implementing company policies, managing team performance, and preparing insightful reports that drive service improvements.

Previously, as a Human Resources Coordinator at Grand Circle Corporation, I honed my skills in data management and employee evaluation processes. My attention to detail and strong communication skills have been instrumental in fostering a positive work environment and ensuring compliance with company standards. I am passionate about leveraging my skills to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

JL
Current

Duty Manager

Jet2.com Limited

Apr 2025 - Present (3 months)

Ensured consistent execution of company procedures and operational standards. Supported teams from different operational bases within Croatia and Montenegro, providing exceptional customer service and resolving escalated issues promptly and professionally.

JL

Duty Manager

Jet2.com Limited

Mar 2023 - Nov 2023 (8 months)

Organized regular meetings and training sessions for staff to ensure a high level of service. Oversaw the interview process and managed the team's budget, providing timely problem-solving solutions.

GC

Human Resources Coordinator

Grand Circle Corporation

May 2022 - Feb 2023 (9 months)

Managed accurate and timely data entry into the database. Conducted evaluation processes, additional training, and contract terminations, verifying employee certificates and required documentation.

Education

Degrees, certifications, and relevant coursework

UB

University College of Birmingham

Master of Arts, Marketing

Completed a Master of Arts in Marketing. Focused on advanced marketing strategies and brand management.

UR

University of Rijeka

Bachelor of Arts, Tourism and Hospitality

Obtained a Bachelor of Arts in Tourism and Hospitality. Gained comprehensive knowledge of the tourism and hospitality industry.

Tech stack

Software and tools used professionally

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Sanja Mijolovic - Duty Manager - Jet2.com Limited | Himalayas