Sanja Mijolovic
@sanjamijolovic
Marketing professional with expertise in team leadership and brand awareness.
What I'm looking for
I am a dedicated marketing professional with a Master's degree in Marketing and extensive experience across various industries, including Banking, Tourism, Hospitality, Food, Human Resources, and Aviation. My career has been marked by a commitment to raising brand awareness and effectively managing key performance indicators. I thrive in dynamic environments and excel in team leadership, ensuring that operational standards are consistently met.
In my current role as Duty Manager at Jet2.com Limited, I oversee the execution of company procedures and support teams across Croatia and Montenegro. My focus on exceptional customer service has allowed me to resolve escalated issues promptly and professionally. I have a proven track record of implementing company policies, managing team performance, and preparing insightful reports that drive service improvements.
Previously, as a Human Resources Coordinator at Grand Circle Corporation, I honed my skills in data management and employee evaluation processes. My attention to detail and strong communication skills have been instrumental in fostering a positive work environment and ensuring compliance with company standards. I am passionate about leveraging my skills to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Duty Manager
Jet2.com Limited
Apr 2025 - Present (3 months)
Ensured consistent execution of company procedures and operational standards. Supported teams from different operational bases within Croatia and Montenegro, providing exceptional customer service and resolving escalated issues promptly and professionally.
Duty Manager
Jet2.com Limited
Mar 2024 - Nov 2024 (8 months)
Implemented company policies and managed the team, documentation, and tracking working hours. Prepared reports on the team's performance and suggestions for improving services, delivering first-class customer support.
Duty Manager
Jet2.com Limited
Mar 2023 - Nov 2023 (8 months)
Organized regular meetings and training sessions for staff to ensure a high level of service. Oversaw the interview process and managed the team's budget, providing timely problem-solving solutions.
Human Resources Coordinator
Grand Circle Corporation
May 2022 - Feb 2023 (9 months)
Managed accurate and timely data entry into the database. Conducted evaluation processes, additional training, and contract terminations, verifying employee certificates and required documentation.
Education
Degrees, certifications, and relevant coursework
University College of Birmingham
Master of Arts, Marketing
Completed a Master of Arts in Marketing. Focused on advanced marketing strategies and brand management.
University of Rijeka
Bachelor of Arts, Tourism and Hospitality
Obtained a Bachelor of Arts in Tourism and Hospitality. Gained comprehensive knowledge of the tourism and hospitality industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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