Open to opportunities

Stephen Smith

@stephensmith1

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Experienced enterprise software account manager with a global perspective.

South Africa

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What I'm looking for

I am looking for opportunities that allow me to leverage my expertise in software sales and account management while fostering innovation and customer trust.

As an experienced enterprise software account manager, I have a proven track record of driving sales and managing complex negotiations at the highest levels. My journey began at IBM, where I received the Top Gun Award and consistently exceeded sales targets, achieving 227% of my target. I have since honed my skills at various prestigious companies, including Dimension Data and Micro Focus, where I developed a deep understanding of the software landscape and customer needs.

In 2019, I founded a multinational company that has successfully penetrated over 800 outlets across South Africa and expanded into multiple African countries. This experience has been akin to a hands-on MBA, equipping me with strategic insights into value creation and the importance of agility in responding to market opportunities. My commitment to customer satisfaction is reflected in my company's 5-star ratings, showcasing my dedication to delivering exceptional experiences.

With a multilingual background and global experience across diverse regions, I bring a unique perspective to the table. I thrive on leveraging technology to drive innovation and am passionate about aligning cutting-edge solutions with evolving market demands. I am eager to connect with organizations looking to harness the power of technology for growth and success.

Experience

Work history, roles, and key accomplishments

Current

Owner/Director

Current

Private Company (Import / Export)

Jan 2019 - Present (6 years 6 months)

Spearheaded the establishment and management of a multinational import/export company, overseeing product design, manufacturing, global logistics, marketing, sales, and distribution. Successfully penetrated over 800 outlets across South Africa and expanded presence into multiple African countries, gaining practical MBA-equivalent experience in strategic value creation and rapid response.

Product Design Manufacturing Marketing Sales Distribution Business Management Growth Marketing

Enterprise Software Account Manager

Micro Focus

Jan 2018 - Dec 2019 (1 year 11 months)

Managed key enterprise accounts for Micro Focus, focusing on software solutions and client relationship management. Drove sales initiatives and ensured customer satisfaction within the assigned territory.

Enterprise Software Account Management Sales Client Relationship Management Solution Selling SaaS

Enterprise Software Account Manager

All Blue Solutions

Jan 2017 - Dec 2018 (1 year 11 months)

Handled enterprise software accounts for All Blue Solutions in the UK market, focusing on sales and client engagement. Contributed to business development and maintained strong customer relationships.

Enterprise Software Account Management Sales Client Engagement Business Development Solution Selling

Enterprise Software Account Manager

Dimension Data

Jan 2015 - Dec 2017 (2 years 11 months)

Managed enterprise accounts at Dimension Data, focusing on IT solutions and client portfolio growth. Responsible for achieving sales targets and fostering long-term client partnerships.

Account Management Sales Portfolio Growth Partnerships Solution Selling

Enterprise Software Account Manager

IBM

Jan 2012 - Dec 2015 (3 years 11 months)

Achieved significant sales targets at IBM, including 227% and 170% of target, earning the Top Gun Award and Global Sales School Distinction. Focused on Tivoli, Identity and Access Management, Security Solutions, Storage Solutions, and Licensing Optimization.

Enterprise Software Account Management Sales Tivoli Identity And Access Management Storage SaaS Managed Services

Education

Degrees, certifications, and relevant coursework

St. Stithians College

Matric, High School

Grade: B+ Aggregate

Completed high school education, earning a Matric certificate. Achieved a B+ aggregate across all subjects.

AAA School of Advertising

BA Degree, Integrated Marketing Communications

Pursued a Bachelor of Arts degree in Integrated Marketing Communications, specializing in Account Management. Gained comprehensive knowledge in marketing strategies and client relationship management.