Open to opportunities

Stephen Smith

@stephensmith

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Experienced enterprise software account manager with a global perspective.

South Africa

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What I'm looking for

I am looking for opportunities that allow me to leverage my sales expertise and drive innovative solutions in a dynamic environment.

With over a decade of experience in enterprise software sales and account management, I have honed my skills in multi-million dollar negotiations and strategic value creation. My journey began at IBM, where I received the prestigious Top Gun Award and consistently exceeded sales targets. This foundation paved the way for my roles at Dimension Data and Micro Focus, where I further developed my expertise in solution selling and customer engagement.

In 2019, I founded a multinational company that has successfully penetrated over 800 outlets across South Africa and expanded into multiple African countries. This venture has provided me with invaluable hands-on experience, akin to an MBA, in managing product design, logistics, and marketing. My commitment to customer satisfaction is reflected in the 5-star ratings my company has received since its inception.

As a tech-driven professional, I understand the transformative power of technology in reshaping industries. I am passionate about leveraging innovative solutions to meet evolving market demands and drive exceptional customer experiences. My global experience and multilingual communication skills enable me to connect with diverse clients and deliver tailored solutions that address their unique challenges.

Experience

Work history, roles, and key accomplishments

Current

Managing Director

Current

Private Company (Import / Export)

Apr 2019 - Apr 2024 (5 years)

Since 2019, I have led the establishment and management of a multinational company, overseeing product design, manufacturing, logistics, marketing, sales, and distribution. Successfully penetrated over 800 outlets across South Africa and expanded into multiple African countries, gaining extensive experience in strategic value creation and rapid response to market opportunities.

Solution Selling Growth Marketing Software SaaS

Account Manager

Micro Focus

Jan 2018 - Jul 2019 (1 year 6 months)

Managed enterprise software accounts, focusing on solution selling and customer relationship management. Developed strategies to optimize licensing and enhance customer satisfaction through tailored solutions.

Account Management Solution Selling Customer Relationship Management SaaS Managed Services Growth Marketing Communication Skills Problem Solving Communication Salesforce IAM IAM Governance Principles IAM CyberArk Access IAM Strategy And Planning

Account Manager

All Blue Solutions

Feb 2017 - Dec 2017 (10 months)

Oversaw account management for enterprise clients, focusing on delivering software solutions and ensuring client satisfaction. Engaged in multi-million dollar sales negotiations and built strong relationships with key stakeholders.

Account Management Solutions Business Development Solution Selling Growth Marketing SaaS IBM Cloud

Account Manager

Dimension Data

Jan 2015 - Jan 2017 (2 years)

Managed key accounts and developed strategic marketing initiatives to drive growth. Focused on solution selling and enhancing customer engagement through tailored service offerings.

Account Management Strategic Marketing Solution Selling Customer Engagement Business Development Growth Marketing Solutions SaaS EMC XtremIO Storage Systems Storage Security Enterprise Storage Solutions

Account Manager

IBM

Jul 2012 - Jan 2015 (2 years 6 months)

Achieved top sales performance and recognition through effective account management and solution selling. Engaged in high-stakes negotiations and developed strong relationships with C-level executives.

Account Management Solution Selling Sales Performance Business Development SaaS Growth Marketing IBM License Metric Tool (ILMT)Compliance ITSM IBM Cloud Tivoli IBM Tivoli Workload Scheduler TRIRIGA

Education

Degrees, certifications, and relevant coursework

AAA School of Advertising

Bachelor of Arts, Integrated Marketing Communications

2006 - 2008

Pursued a BA Degree in Integrated Marketing Communications with a specialization in Account Management, focusing on strategic marketing and communication skills.