Stephen Fleming

Night trainer and quality control operator on pack side; trained in kitchen and leveraged prior management experience to improve pack-side quality and processes.

Audited employees and supervised quality inspections to ensure adherence to standards and reduce defects across production lines.

Led kitchen operations, managing menus, catering and food orders while controlling budget and improving cleanliness and efficiency.

Managed all store operations including P&L, hiring and scheduling; turned around an underperforming store and improved results.

Oversaw hiring, budgeting, cash management and recipe adherence to maintain operational standards and drive store profitability.

Managed patient food services, menus and cafeteria operations, improving patient satisfaction and increasing profitability while earning multiple service awards.

Directed restaurant operations including menus, scheduling and orders; increased profits and employee retention by 80%.

Senior supervisor for deli and bakery operations; supported grocery launch initiatives and drove profit increases and service improvements.

Managed bakery and deli operations including hiring, scheduling and P&L responsibilities; earned multiple employee and customer service awards.

Assisted GM in all store operations and implemented a service program that increased profits and sales by 30%.

Completed an Associate degree in culinary/business at Platt College in Oklahoma City from 2004 to 2006.