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@melissavalenzuela
Quality Systems Manager with expertise in food safety and compliance.
As a dedicated Quality Systems Manager at McCormick FONA, I oversee a comprehensive internal audits program, ensuring compliance with food safety standards while driving improvements in quality processes. My role involves leading investigations into foreign material and microbiological issues, collaborating across departments to implement effective solutions. I facilitate numerous customer and regulatory audits each year, ensuring that all quality programs are meticulously documented and accessible for audit support.
My journey in food safety began as a Food Safety System Specialist, where I significantly reduced microbiological hazards through effective environmental monitoring and training initiatives. I pride myself on my ability to develop educational programs that enhance compliance and knowledge among employees. With a strong foundation in culinary nutrition and extensive experience in food safety management, I am committed to maintaining the highest standards of quality and safety in food production.
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Work history, roles, and key accomplishments
McCormick FONA
Aug 2022 - Present (3 years 3 months)
Oversee the internal audits program consisting of 30 audits, ensuring compliance with food safety standards and driving improvement in quality processes. Lead and assist in 20+ annual investigations to identify root causes of foreign material and microbiological issues, collaborating across departments to implement solutions.
McCormick FONA
Mar 2021 - Present (4 years 8 months)
Recruited and onboarded 7 new team members, providing coaching on customer micro submission, environmental monitoring program (EMP), internal audit program, sanitation validation, and performance management, leading to enhanced team performance. Ensured key prerequisite programs, including pest control, sanitation, internal audits, and environmental monitoring, were managed to maintain SQF Excelle
McCormick FONA
Jun 2017 - Present (8 years 5 months)
Performed environmental monitoring using risk-based prioritization, identifying and resolving harborage areas to significantly reduce microbiological hazards in production, ensuring the facility remained in a sanitary condition. Coordinated with the Regulatory Department to achieve a 95% first-review rate for all documents, meeting quick turnaround goals and ensuring timely compliance.
Food Team
Feb 2017 - Present (8 years 9 months)
Sustained kitchen cleanliness and sanitation by thoroughly cleaning prep areas, knives, and critical equipment, ensuring a safe and hygienic environment at the end of each shift. Prepared ingredients in advance based on menus, accurately sorting, storing, and distributing them to support smooth meal preparation.
Aramark
Aug 2014 - Present (11 years 3 months)
Organized and supervised unit personnel in production, merchandising, quality, and cost control, adhering to labor scheduling requirements and ensuring compliance with Illinois labor laws. Hired, coached, and managed the performance of 10-20 team members, fostering a productive and efficient work environment.
Degrees, certifications, and relevant coursework
Bachelor of Science, Culinary Nutrition
Completed a Bachelor of Science in Culinary Nutrition, focusing on the intersection of culinary arts and nutritional science. Gained comprehensive knowledge in food science, dietetics, and public health.
Associate of Arts, Culinary Arts
Earned an Associate of Arts in Culinary Arts, developing foundational skills in classical and contemporary cooking techniques. Acquired practical experience in kitchen operations, food preparation, and culinary management.
Software and tools used professionally
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