Open to opportunities

Sarah Goode

@sarahgoode

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Detail-oriented restaurant manager with a passion for food and service.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth, where I can leverage my management skills to enhance operations and customer satisfaction.

I am a friendly and engaging team player with extensive experience in restaurant management. My career has been dedicated to inspiring staff to perform at their best while ensuring exceptional customer service and satisfaction. I have a proven track record of exceeding sales goals and mastering the art of upselling, which has significantly contributed to the success of the establishments I've managed.

In my most recent role as Plant Operations Manager at James Foods Inc., I led a diverse team, overseeing day-to-day operations and performance. I acted as a liaison for employee concerns, managed budgets, and provided decisive leadership during crises. My experience as a HACCP Coordinator and in Human Resources has equipped me with the skills to develop food safety protocols, manage recruitment processes, and foster a positive work culture. I am passionate about creating environments where both employees and customers thrive.

Experience

Work history, roles, and key accomplishments

Plant Operations Manager

James Foods Inc.

May 2011 - Dec 2024 (13 years 7 months)

Led a team of 8 Team Leaders and up to 102 employees, overseeing day-to-day operations and performance. Conducted regular reviews of financial reports to ensure accuracy in cost projections and budget adherence, collaborating closely with the CEO to develop and manage annual budgets. Provided decisive leadership in crisis or emergency situations, managing staff scheduling and overseeing supplier r

Team Leadership Operations Management Financial Reporting Budget Management Crisis Management Scheduling Supplier Management

HACCP Coordinator

James Foods Inc.

Jan 2016 - Dec 2018 (2 years 11 months)

Developed and implemented food safety protocols on the production floor, ensuring compliance with industry standards. Maintained and updated food safety documentation in accordance with USDA regulations.

Compliance Documentation Management

Human Resources

James Foods Inc.

Jan 2014 - Dec 2016 (2 years 11 months)

Led the recruitment, interview, and selection process for new hires, ensuring alignment with organizational needs and culture. Managed payroll processing to ensure accurate and timely compensation for all employees, and maintained comprehensive employee records. Promoted a positive work culture through an open-door policy and administered disciplinary actions in accordance with company policies.

Recruitment Interviewing Employee Relations Payroll Processing HR Policies

Retail and Frozen Foods Auction Manager

James Foods Inc.

Jan 2011 - Dec 2014 (3 years 11 months)

Coordinated auction schedules using Microsoft tools and maintained precise inventory records in Excel, supervising a team of 10 staff members. Managed product stocking, provided customer assistance, operated the point-of-sale system, and oversaw all sales transactions.

Inventory Management Microsoft Excel Point of Sale Customer Service

Kitchen Lead & Server

Sagebrush Restaurant

Aug 2007 - Sep 2012 (5 years 1 month)

Delivered a positive and memorable experience for each guest, ensuring satisfaction throughout their visit, and provided exceptional customer service by proactively anticipating guest needs. Collaborated with kitchen staff to accommodate special dietary requests, consistently adhering to food safety standards and monitoring food quality. Managed inventory accurately using Excel and demonstrated st

Customer Service Inventory Management Microsoft Excel Team Leadership Problem Solving