Stephanie Curry

Answered incoming calls and online communications, providing support for billing inquiries, payment arrangements, and service orders. Managed confidential member information, processed payments, and assisted with website/mobile app registration and outage calls.

Organized events for members, managed departmental expenses, and provided translation services for Spanish-speaking members across all departments. Processed energy efficient loans, reviewed high bills to identify issues, and maintained records for donations and meter audits.

Prospected and generated leads, assessed client needs, and presented various insurance policies. Handled policy sales, enrollments, and maintained strong client relationships while ensuring compliance with industry regulations.

Verified and validated borrower information, ensuring compliance with company policies and industry standards. Collaborated with insurance companies, managed documentation, and performed accurate data entry while resolving complex issues.

Promoted and sold a variety of insurance products, arranging payment methods and following up on client claims. Calculated premiums, clearly explained policy options, and processed all insurance policy requests efficiently.

Currently pursuing an Associate of Applied Science in Business Administration. This program focuses on developing core business skills and knowledge.

Obtained a Diploma in Computer Information Systems. This program provided foundational knowledge in computer systems and information technology.