stella wasilwa

I am an experienced Customer Success Manager with a strong background in marketing and sales. I have a Master of Science in Marketing from Kenyatta University and a Diploma in Sales and Marketing from Nairobi Institute Of Business Studies. Throughout my career, I have successfully managed and implemented effective marketing campaigns for clients, ensuring accuracy and attention to detail. I have a proven track record of creating and configuring dashboards and reports to track campaign performance, providing regular updates to clients and internal stakeholders based on campaign data.

In addition to my marketing expertise, I have also excelled in account management and business development. I have built and maintained strong relationships with clients, serving as their main point of contact and proactively identifying opportunities to upsell or cross-sell additional services. I have assisted directors in various operational tasks to facilitate the achievement of strategic goals and have prepared comprehensive proposals and delivered compelling presentations to potential clients.

With my strong communication skills, attention to detail, and ability to build and maintain relationships, I have consistently achieved sales targets and contributed to the growth and success of the organizations I have worked for.