Patrick UserPU
Open to opportunities

Patrick User

@patrickuser5

Sales and marketing professional with 8+ years of experience.

Kenya

What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation.

I am a dedicated sales and marketing professional with over 8 years of experience in dynamic and collaborative environments. My passion lies in delivering exceptional results that consistently exceed expectations. Throughout my career, I have developed a strong track record of success in meeting and surpassing targets, which speaks to my commitment and drive. I am fluent in both English and Swahili, allowing me to communicate effectively and build positive relationships with clients and colleagues alike.

Currently, I serve as a Merchant Service/Account Manager at Absa Bank Kenya PLC, where I assist new merchants in onboarding and provide expert advice on card acceptance solutions. My efforts have generated over KES 75 million per month in turnover, and I have successfully expanded card acceptance through strategic relationship management and market intelligence. My ability to exceed performance targets by 10%-20% showcases my dedication to driving business growth and delivering outstanding customer service.

In addition to my current role, I have completed a sales and marketing training program at Yenbu Company Ltd, where I honed my skills in promoting products and conducting market research. My experience includes negotiating contracts, organizing sales visits, and showcasing products at trade exhibitions. I am eager to leverage my skills and experience to contribute to a forward-thinking organization that values innovation and growth.

Experience

Work history, roles, and key accomplishments

AP
Current

Merchant Service/Account Manager

ABSA BANK KENYA PLC

Dec 2014 - Present (10 years 6 months)

Currently serving as a Merchant Service Advisor, assisting new merchants with onboarding and providing expert advice on card acceptance solutions. Supporting over 200 merchants, generating significant turnover through relationship management and fraud prevention training. Consistently exceeding performance targets and contributing to business growth.

Education

Degrees, certifications, and relevant coursework

Africa Nazarene University logoAU

Africa Nazarene University

Bachelor of Business Administration in Sales and Marketing, Business Administration

2010 - 2014

Studied for my undergraduate degree providing me with a broad understanding of business operations and practices.

KS

Kitondo Secondary

KCSE

2006 - 2009

Completed the Kenya Certificate of Secondary Education (KCSE), gaining foundational knowledge and skills necessary for further education.

Tech stack

Software and tools used professionally

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Patrick User - Merchant Service/Account Manager - ABSA BANK KENYA PLC | Himalayas