Patrick User
@patrickuser5
Sales and marketing professional with 8+ years of experience.
What I'm looking for
I am a dedicated sales and marketing professional with over 8 years of experience in dynamic and collaborative environments. My passion lies in delivering exceptional results that consistently exceed expectations. Throughout my career, I have developed a strong track record of success in meeting and surpassing targets, which speaks to my commitment and drive. I am fluent in both English and Swahili, allowing me to communicate effectively and build positive relationships with clients and colleagues alike.
Currently, I serve as a Merchant Service/Account Manager at Absa Bank Kenya PLC, where I assist new merchants in onboarding and provide expert advice on card acceptance solutions. My efforts have generated over KES 75 million per month in turnover, and I have successfully expanded card acceptance through strategic relationship management and market intelligence. My ability to exceed performance targets by 10%-20% showcases my dedication to driving business growth and delivering outstanding customer service.
In addition to my current role, I have completed a sales and marketing training program at Yenbu Company Ltd, where I honed my skills in promoting products and conducting market research. My experience includes negotiating contracts, organizing sales visits, and showcasing products at trade exhibitions. I am eager to leverage my skills and experience to contribute to a forward-thinking organization that values innovation and growth.
Experience
Work history, roles, and key accomplishments
Merchant Service/Account Manager
ABSA BANK KENYA PLC
Dec 2014 - Present (10 years 6 months)
Currently serving as a Merchant Service Advisor, assisting new merchants with onboarding and providing expert advice on card acceptance solutions. Supporting over 200 merchants, generating significant turnover through relationship management and fraud prevention training. Consistently exceeding performance targets and contributing to business growth.
Sales and Marketing Trainee
YENBU COMPANY LIMITED
Oct 2013 - Oct 2014 (1 year)
Completed a one-year sales and marketing training program, promoting products through sales visits and client identification. Conducted market research, attended trade exhibitions, and negotiated contracts, significantly contributing to revenue growth.
Intern
Vintage Weddings and Events
Jun 2013 - Aug 2013 (2 months)
Assisted in distributing promotional materials and raising event awareness via social media. Aided in developing advertising materials and demonstrated effective communication skills by following up with clients post-sales.
Education
Degrees, certifications, and relevant coursework
Africa Nazarene University
Bachelor of Business Administration in Sales and Marketing, Business Administration
2010 - 2014
Studied for my undergraduate degree providing me with a broad understanding of business operations and practices.
Kitondo Secondary
KCSE
2006 - 2009
Completed the Kenya Certificate of Secondary Education (KCSE), gaining foundational knowledge and skills necessary for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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