Open to opportunities

Gloria Asiko

@gloriaasiko

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Dedicated Customer Success and Sales Leader with 8+ years of experience.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to drive impactful sales strategies.

I am a dedicated and results-driven Customer Success and Sales Leader with over 8 years of experience in the sales industry, specializing in healthcare, consumer goods, and beverage sectors. My expertise lies in strategic partnerships, sales supervision, and customer experience management. I have a proven track record of driving sales growth and fostering strong relationships with clients and stakeholders.

Currently, I excel in national merchandising management and distributor management at Gold Crown Beverages, where I developed and executed a national merchandising strategy that significantly increased shelf presence and sales growth. My ability to analyze market trends and implement innovative sales strategies has consistently resulted in enhanced revenue and customer satisfaction.

Throughout my career, I have mentored high-performing teams and managed key accounts, ensuring optimal stock levels and customer loyalty. I am passionate about leveraging my skills to contribute to organizational success and am eager to take on new challenges in sales and business development.

Experience

Work history, roles, and key accomplishments

Current

Local Modern Trade Executive

Current

Gold Crown Beverages (K) LTD

Aug 2024 - Present (11 months)

Developed and executed a national merchandising strategy across all supermarket chains, resulting in increased shelf presence and sales growth. Collaborated with cross-functional teams to optimize product placement, enhancing customer engagement and basket size.

National Merchandising Strategy Customer Engagement Account Management Zoho Analytics

Business Development Executive

TIBU Health

Aug 2023 - Present (1 year 11 months)

Orchestrated strategic initiatives resulting in significant sales and revenue growth, establishing TIBU Health as a key player in the healthcare industry. Signed Service Level Agreements (SLAs) with healthcare providers, ensuring clear terms of engagement, service delivery, and performance metrics.

Sales Growth Pipeline Development Market Research Strategic Partnerships Lead Generation Customer Relationship Management Project Delivery

Key Account and Sales Teamleader

Mini Bakeries Nairobi Limited

May 2022 - Present (3 years 2 months)

Managed key retail chain accounts and oversaw the implementation of channel distribution strategies. Developed trust relationships with major clients, ensuring optimal stock levels and customer satisfaction.

Account Management Distribution Stock Management Sales Team Leadership Sales Planning Marketing Strategies Customer Retention

Retail Sales Team Lead

Global Slacker Enterprise

Dec 2021 - Present (3 years 7 months)

Managed key accounts (Carrefour, Chandarana Healthy U, and Zucchini), ensuring optimal stock levels and customer satisfaction. Developed trust relationships with major clients and expanded relationships by proposing solutions that met their objectives.

Key Account Management Stock Management Customer Satisfaction Client Relationship Management Sales Data Analysis Sales Growth Relationship Management

Sales Executive

Tropikal Brands Afrika Limited

Jul 2020 - Present (5 years)

Established new accounts by organizing and planning daily work schedules to build on existing or potential sales outlets. Grew the general trade by identifying and addressing gaps in the market.

Sales Outlet Development Van Selling Order Collection Customer Feedback

In-Market Sales Supervisor

Kimberly-Clark East Africa

Feb 2018 - Present (7 years 5 months)

Recruited and supervised a retail team of 3 direct reports, enhancing merchandising strategies and ensuring product availability. Developed and executed strategic plans to expand the distributor network, resulting in a 30% increase in sales revenue within 6 months.

Recruitment Retail Supervision Strategic Planning Sales Revenue Mentorship

Education

Degrees, certifications, and relevant coursework

Simon Page College of Marketing

Diploma, Professional Marketing

Currently pursuing a Diploma in Professional Marketing at Simon Page College of Marketing, with an expected completion in 2025. This program focuses on advanced marketing strategies and practices.

Kenyatta University

Bachelor’s Degree, Molecular and Cellular Biology

Studied Molecular and Cellular Biology at Kenyatta University from 2009 to 2013. This program provided a strong foundation in biological sciences.

Dawn to Dusk Computer College

Certification, Computer Packages Microsoft Office

Completed a certification in Computer Packages Microsoft Office at Dawn to Dusk Computer College in 2008. This certification provided essential skills in various Microsoft Office applications.