Stanley Dobinson

Monitored and maintained computer systems and networks, both on-site and remotely, ensuring optimal performance and minimal downtime. Diagnosed and resolved hardware and software faults, configured systems, and managed user accounts and access.

Maintained, troubleshot, and installed telecom equipment and facilities, including electronic switches, mainframe servers, and radio communication systems. Conducted engineering research and surveys to ensure effective operation and future scalability of telecommunication structures.

Managed and delivered projects, setting quality and performance standards while assessing and mitigating risks. Ensured compliance with company policies and procedures, consistently achieving high client satisfaction.

Provided relevant reports and planning support to team members and management, ensuring all parties had the necessary tools and information. Facilitated decision-making to execute projects effectively and meet deadlines.

Actively targeted and identified key senior-level decision-makers for contract procurement. Utilized cold and warm calling techniques to secure new contracts from past and potential clients.

Consistently provided a high level of customer service, addressing customer needs and ensuring satisfaction. Maintained a positive and helpful demeanor in all customer interactions.

Completed a Level 2 qualification in IT User Skills, enhancing proficiency in various IT applications and systems. Developed practical skills for effective use of information technology in a professional environment.

Achieved a BTEC Level 3 in Data Communications Cable Installation, specializing in fiber optics. Gained expertise in the installation and maintenance of advanced data communication infrastructure.

Obtained City & Guilds Level 2 certification in Data Communication Cabling. Developed foundational skills in installing and maintaining data communication networks.

Completed NVQ Level 2 in Signaling Works Testing Module 5. Acquired specialized knowledge and practical skills in testing signaling systems.

Completed CISI Module Unit 2: Securities. Gained knowledge in the principles and practices of securities.

Completed CISI Module Unit 1: FSA Financial Regulation (IAQ). Studied the regulatory framework of financial services.

Completed CISI Module 1: Introduction to Securities & Investments. Gained an introductory understanding of securities and investments.

Completed Electrical Installation C&G Part 1 & 2. Acquired comprehensive knowledge and practical skills in electrical installations.

Completed Health & Safety in Construction & Building Environment. Gained essential knowledge in safety practices within the construction industry.

Achieved GCSE qualifications. Developed foundational academic skills across various subjects.

Completed NVQ Level 2 in Electrical Installation. Gained practical skills and knowledge in electrical installation work.

Completed GNVQ in Construction & Building Environment. Acquired a broad understanding of the construction and building industry.

Obtained Microsoft Office Specialist Certificate in Word, Excel, and PowerPoint. Demonstrated proficiency in key Microsoft Office applications.