Looking for a job

Tatenda Mupanguri

@tatendamupanguri

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Seasoned IT Support Specialist with a passion for technology

Zimbabwe

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What I'm looking for

Looking for a role that leverages my technical skills and passion for technology to drive efficient and scalable solutions in cloud-based environments.

As a seasoned IT Support Specialist with three years of experience, I have developed a strong foundation in troubleshooting, problem-solving, and customer service. I am excited to leverage my skills and passion for technology to transition into DevOps and Cloud roles.

I have a strong background in IT infrastructure, operating systems, and software applications, and I am eager to apply my knowledge to drive efficient and scalable solutions in cloud-based environments.

Throughout my career, I have demonstrated my ability to troubleshoot and resolve complex issues, and I am confident in my ability to make a positive impact in a new role.

Experience

Work history, roles, and key accomplishments

Current

IT Administrator

Current

1010 Technologies

Nov 2022 - Present (2 years 7 months)

Installed, administered, and troubleshot virtualized environments, including VMware and Nutanix HCI. Administered Cisco Meraki platform, operated, maintained, and administered hardware and software on servers, workstations, encryption devices, and security devices.

VMWare Cisco Meraki IT Support Troubleshooting

IT Graduate intern

1010 Technologies

Apr 2021 - Nov 2022 (1 year 7 months)

Provided first-line troubleshooting, resolution, and logging of network and system issues. Escalated unresolved issues to second and third-line support.

Cisco Meraki IT Support Troubleshooting