Milton Mushonga
@miltonmushonga
Experienced IT Manager with a strong background in telecommunications.
What I'm looking for
With over 15 years of technical experience in telecommunications and computing, I have developed a robust skill set that encompasses IT management, infrastructure maintenance, and project implementation. My journey began as a Trainee Technician at CommAf Holdings, where I honed my technical skills across various departments. This foundational experience paved the way for my role as a Voice and Data Consultant at Telnet Business Systems, where I successfully managed client projects and fostered strategic partnerships.
As the IT Manager at Transerv for nearly a decade, I have overseen critical IT operations, including internal and external audits, ERP business intelligence reporting, and the maintenance of service level agreements. My commitment to excellence has driven me to implement effective cybersecurity measures and establish disaster recovery procedures, ensuring the integrity and availability of our IT infrastructure. I thrive in dynamic environments and am dedicated to empowering teams through training and support, ultimately contributing to the overall success of the organization.
Experience
Work history, roles, and key accomplishments
IT Manager
Transerv
Nov 2013 - Mar 2023 (9 years 4 months)
Oversaw IT audits, managed departmental budgets, and maintained ICT policies. Led a team to ensure system uptime and provided support for over 100 users across multiple locations.
IT Administrator
Transerv
Dec 2010 - Nov 2013 (2 years 11 months)
Managed IT infrastructure, provided technical support, and ensured system uptime. Assisted in maintaining service agreements and liaised with service providers for fault resolution.
Voice and Data Consultant
Telnet Business Systems
May 2009 - Mar 2011 (1 year 10 months)
Responsible for installation and maintenance of software, implementing solutions for clients, and managing project proposals for communication systems. Fostered strategic partnerships with dealers.
Trainee Technician
CommAf Holdings
Jan 2005 - Jun 2007 (2 years 5 months)
Gained hands-on experience in various departments including Workshop, Installations, and Faults. Assisted in technical tasks under the supervision of departmental supervisors, enhancing skills in telecommunications.
Education
Degrees, certifications, and relevant coursework
City & Guilds
Diploma, Telecommunications
2005 - 2007
Achieved a Level 2 Diploma in Telecommunication Systems, covering essential skills in telecommunications technology.
Chikore High School
Ordinary Level, General Education
1999 - 2002
Completed Ordinary Level education, focusing on foundational academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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