KGKritika Gupta
@kritikagupta1
Results-oriented sales professional specializing in hospitality and business development.
IndiaWhat I'm looking for
I am a results-oriented Sales Professional with over 4.5 years of experience in the hospitality sales industry. My expertise lies in business development, account management, and revenue generation, where I have successfully led monthly targets for corporate and event sales. At Pullman-Novotel New Delhi Aerocity, I managed a portfolio of top 100 A&B Accounts, enhancing monthly banquets occupancy by 37% and contributing to 3.3 million net sales. My ability to build and maintain relationships has resulted in a 22% increase in repeat corporate clientele.
Throughout my career, I have collaborated with marketing teams to develop targeted promotions and corporate packages, driving customer acquisition and maximizing occupancy. My proficiency in CRM tools like Opera and Cvent has enabled me to manage customer data effectively and track leads to develop targeted sales strategies. I have also been recognized for my contributions, receiving accolades such as Sales & Marketing Person of the Year from Accor in 2023 and Rising Star of the Month at Dubai EXPO 2021.
Experience
Work history, roles, and key accomplishments
Assistant Sales Manager
Pullman-Novotel New Delhi Aerocity
Aug 2024 - Present (10 months)
Successfully led monthly targets for corporate & event sales revenue YTD, overseeing a portfolio of top 100 A&B Accounts. Enhanced monthly banquets occupancy by 37%, contributing to 3.3 million net sales by managing key corporate accounts. Built and maintained relationships as an account manager, resulting in 22% repeat corporate clientele.
Complex Sales Executive
Pullman-Novotel New Delhi Aerocity
Jun 2023 - Jul 2024 (1 year 1 month)
Successfully developed and maintained relationships with corporate clients, achieving 12% growth in meeting/banquets revenue. Contributed to the development of sales forecasts, monthly reports, and revenue strategies aligned with hotel business goals. Prepared detailed sales proposals and negotiated deals, increasing smooth event execution and client satisfaction.
Sales & Marketing Coordinator
Taj Exotica Resort & Spa, Goa
Apr 2022 - May 2023 (1 year 1 month)
Coordinated sales operations by supporting proactive and reactive teams with rate contracting, sales reports, and event blocking. Maintained and updated the hotel’s CRM database, ensuring accurate client information and communication history. Conducted daily evaluation of history & forecast reports, business trends, and competition analysis to inform strategies.
Education
Degrees, certifications, and relevant coursework
Institute of Hotel Management, Gujarat
Bachelor of Science, Hotel Management
Successfully completed a Bachelor of Science in Hotel Management. Gained expertise in various aspects of hotel operations and management.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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