Sravanthi Kotha

I am a dedicated and experienced Customer Support Representative with a proven track record of delivering exceptional customer service. My journey began with a Bachelor of Technology from Jawaharlal Nehru Technological University, which equipped me with the technical skills necessary to excel in various customer-facing roles.

In my most recent position as a Learning Assistant at Freemans Bay Primary School, I have honed my ability to assist students with diverse needs, ensuring they understand instructions and stay on task. Prior to this, I worked as a Customer Service Associate at Dezire Technologies, where I effectively managed customer inquiries and resolved complaints, contributing to a significant increase in customer satisfaction. I thrive in fast-paced environments and am committed to fostering positive relationships with both customers and colleagues.