Lindokuhle Madela

As a digital care agent at 2degrees, I handled inbound calls and emails, resolving customer queries efficiently. I ensured accurate data entry and provided the correct advice to customers while assisting team members and meeting targets.

In my role as a Commercial Apprentice Intern, I verified invoices against SAP, managed payment arrangements, and handled deliveries and proof of deliveries from suppliers and customers.

As an Office Administrator, I managed all receptionist duties, including greeting visitors, issuing gate passes, scheduling meetings, and handling transport requisitions and reservations for management.

Studied Financial Accounting, focusing on the principles and practices of accounting in a business environment.

Completed primary and high school education, focusing on foundational skills and knowledge necessary for further studies.

Completed an introductory course on personal computers, gaining essential skills in computer usage and software applications.