ACarchana choudhary
@archanachoudhary
Hardworking job seeker eager for an entry-level Data Analyst position.
New ZealandWhat I'm looking for
I am a dedicated and passionate individual with a strong desire to excel in the field of data analysis. With a background in human resource management and customer service, I have developed excellent organizational and interpersonal skills that I believe are essential for a successful career in data analytics.
Currently, I am working as a Customer Service Representative at BP Oil Industry, where I handle customer inquiries and ensure satisfaction through effective communication and problem-solving. My previous experience as an HR Research Associate at Pinkerton Risk Management allowed me to manage the recruitment process and build strong relationships with clients, further enhancing my analytical and organizational capabilities.
With a Master’s degree in Applied Business with a focus on Business Analytics, I am equipped with the technical skills necessary for data visualization and analysis. I am eager to contribute my skills and knowledge to a dynamic team that values growth and innovation.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
BP Oil Industry
May 2023 - Present (2 years 1 month)
Handled customer inquiries and suggestions courteously and professionally, actively listened to customers, and resolved concerns quickly. Maintained customer satisfaction with strategies focused on addressing needs and clarifying issues.
HR Research Associate
Pinkerton Risk Management
Aug 2021 - Jan 2023 (1 year 5 months)
Managed the end-to-end recruitment process, including telephonic interviewing and document verification. Built strong relationships with clients and ensured thorough processing of service delivery issues.
HR Executive
Alchemy Tech Sol Pvt Ltd
Jun 2021 - Aug 2021 (2 months)
Assisted with the recruitment process by identifying candidates for IBM, conducting interviews via videoconferencing, and supporting the onboarding process.
Education
Degrees, certifications, and relevant coursework
UTUnitec Institute of Technology
Master in Applied Business, Business Analytics
2024 -
Master in Applied Business with a focus on Business Analytics.
Maharishi Dayanand University
Masters, Human Resource Management
2017 - 2020
Completed a Master's degree in Human Resource Management, focusing on various aspects of HR practices and theories.
Graphic Era University
Bachelors, Human Resource Management
2014 - 2017
Obtained a Bachelor's degree in Human Resource Management, covering foundational HR concepts and practices.
Tech stack
Software and tools used professionally
Availability
Location
New ZealandAuthorized to work in
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