Open to opportunities

Hansi Wijesinghe

@hansiwijesinghe

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Experienced professional with strong administration and customer service skills.

New Zealand

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What I'm looking for

I am looking for a role that fosters growth and values teamwork.

I am an experienced professional with a strong background in administration, customer service, and problem-solving. My proficiency in Microsoft environments and O365 applications allows me to handle responsibilities effectively in a dynamic and professional setting. I am committed to continuous learning and strive to contribute optimally to my organization.

Throughout my career, I have developed strong interpersonal skills, particularly in my role as a Health Care Assistant, where I built supportive relationships with residents and maintained high safety standards. My experience as a Quality Assurance Technician honed my data collection and analysis skills, achieving over 97% accuracy in my work.

In addition to my technical skills, I have a solid foundation in banking operations, having worked as a Banking Officer at the Bank of Ceylon. I managed client accounts, resolved inquiries, and promoted financial literacy. I am eager to leverage my diverse skill set in a role that values collaboration and innovation.

Experience

Work history, roles, and key accomplishments

Current

Health Care Assistant

Current

CHR Acacia Park

Jun 2024 - Present (1 year 1 month)

Built caring, supportive relationships with residents, enhancing daily life through personalized care. Maintained optimal safety standards throughout client homes and care environments, prioritizing risk reduction, health, and hygiene.

Documentation Interpersonal Skills Patient Procedures

Café Assistant

Muffin Break Bayfair

Feb 2024 - Mar 2024 (1 month)

Accurately processed customer orders and provided ingredient advice and menu recommendations. Thoroughly cleaned dining areas and the store in a safe and sanitary manner.

Customer Service Order Processing Menu Recommendations

Quality Assurance Technician

Global System Solutions International Company

Mar 2021 - Apr 2023 (2 years 1 month)

Worked in a Trax environment, performing pricing, stitching, masking, and tag recognition in the database. Maintained accuracy over 97% and prepared reports for management.

Trax Data Collection Data Analysis Quality Assurance Web Tools Reporting

Banking Officer

Bank of Ceylon Sri Lanka

Sep 2019 - Sep 2020 (1 year)

Managed bank accounts, including opening and closing accounts, overseas transactions, and passbook updating. Resolved client queries and complaints while performing administrative duties such as data entry and filing.

GREEN Database System Account Management Customer Service Data Entry

Student Manager

Hatton National Bank – St Mary’s Convent

Jan 2016 - Dec 2017 (1 year 11 months)

Managed a mini-bank in the school, handling till operations and cash floating. Promoted financial literacy among students and fostered leadership and financial responsibilities.

Till Handling Cash Management Leadership Mini Bank Operations Team Collaboration Banking Competitions