Leonrado Bravi

With a solid background in customer service, I have honed my skills in managing high-stress situations and resolving conflicts with professionalism and empathy. My experience at Easy Steel allowed me to develop strong product knowledge, enabling me to provide informed recommendations tailored to individual customer needs. This approach not only resolved complaints but also fostered loyalty and repeat business, showcasing my ability to build lasting relationships with clients.

Prior to my role at Easy Steel, I worked as a Showroom Sales Consultant at Placemakers, where I excelled in developing strong client relationships that resulted in repeat business and referrals. My proactive approach to managing inventory and coordinating special orders ensured timely delivery and clear communication with customers. Additionally, my experience at McDonald's taught me the importance of multitasking and teamwork in a fast-paced environment, further enhancing my customer service skills.