Open to opportunities

Dhara Patel

@dharapatel

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Experienced accounts receivable specialist with strong customer service skills.

New Zealand

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What I'm looking for

I seek a role that values customer relationships and offers growth opportunities.

I am a dedicated accounts receivable specialist with a strong background in customer service and financial management. My journey began in India, where I worked as a teacher before moving to New Zealand, where I honed my skills in customer relations and management at Crown Hill Superrette. My experience spans various roles, including customer service representative and program support specialist, where I developed a keen ability to solve problems and enhance customer satisfaction.

Currently, I am working at Ocean Agro Industries as an Accounts Receivables Specialist, where I manage financial transactions, prepare reports, and ensure timely payments. My academic background includes a Graduate Diploma in Applied Business Studies and a Master’s in Economics, equipping me with the analytical skills necessary to excel in my field. I am passionate about fostering positive relationships with clients and colleagues, and I thrive in team-oriented environments.

Experience

Work history, roles, and key accomplishments

Accounts Receivables Specialist

Ocean Agro Industries Private Limited

Nov 2024 - Present (7 months)

Manages accounts receivables, ensuring timely collection of payments and accurate record-keeping. Prepares financial reports and reconciles statements to maintain financial accuracy.

Accounts Receivable Financial Reporting Data Analysis Microsoft Excel Communication

Accounts Receivable/Accounts Payable Specialist

Vivazperk Business Services

Dec 2022 - Present (2 years 6 months)

Managed accounts payable and receivable, including verifying transactions, scheduling disbursements, and preparing invoices. Reconciled statements, resolved discrepancies, and maintained accounting ledgers and financial records.

Accounts Payable Accounts Receivable Financial Reporting General Ledger Invoicing Data Entry Microsoft Excel Payment Processing

Program Support Specialist

Magnit

Jun 2022 - Present (3 years)

Managed client interactions, including onboarding and off-boarding processes, and maintained detailed trackers and Excel sheets. Collaborated with managers, suppliers, and financial partners to gather and approve verified documents for worker onboarding.

Client Management Onboarding Offboarding Excel Data Tracking Reporting Problem Solving Data Entry

Customer Service Representative

Etech Global Services

Dec 2018 - Present (6 years 6 months)

Responded promptly to customer queries and documented issues and resolutions. Learned about new products and services to develop effective customer service solutions.

Customer Service Computer Literacy Problem Solving Data Entry Communication Active Listening CRM Software

Store Manager

Crown Hill Superrette

Jan 2016 - Present (9 years 5 months)

Provided excellent customer service and managed store operations. Oversaw daily sales, inventory, and staff scheduling.

Customer Service retail management Inventory Management Staff Supervision Sales Operations Problem Solving

Customer Representative

Crown Hill Superrette

Jul 2014 - Present (10 years 11 months)

Assisted customers with inquiries and transactions, ensuring a positive shopping experience. Managed point-of-sale systems and maintained store cleanliness.

Customer Service Retail Sales Cashiering Product Knowledge Customer Relations Problem Solving Data Entry

Teacher

Ambe Vidyalaya

Jan 2009 - Present (16 years 5 months)

Educated primary students in various subjects including English, Social Science, and Mathematics. Fostered a positive learning environment to enhance student engagement.

Teaching Student Engagement Educational Planning Classroom Instruction English Mathematics

Teacher

Mira Happy School

Jan 2009 - Present (16 years 5 months)

Taught English, Social Science, and Mathematics to primary standards. Developed and implemented lesson plans to meet curriculum requirements.

Curriculum Development Classroom Management Lesson planning English Mathematics

Education

Degrees, certifications, and relevant coursework

Maharaja Sayaji Rao University

Master of Arts, Economics

Pursued a Master of Arts with a major in Economics. The curriculum focused on advanced economic theories, research methodologies, and their practical applications.

Maharaja Sayaji Rao University

Bachelor of Arts, Economics

Completed a Bachelor of Arts with a major in Economics. This foundational degree covered core economic principles, analytical techniques, and their societal impact.

Bhikhabhai Saheb P.T.C College

Primary Teacher’s Certificate, Primary Education

Obtained a Primary Teacher’s Certificate (P.T.C.), which prepared for teaching in primary education. The program included pedagogical methods, child psychology, and curriculum development.

Vidyakunj High School

Higher Secondary Board, General Studies

Completed Higher Secondary Board education. This stage of education provided a broad academic foundation across various subjects.

Whitireia Community Polytechnic

Graduate Diploma in Applied Business Studies, Applied Business Studies

Completed a Graduate Diploma in Applied Business Studies at Level 7. This program provided advanced knowledge and skills relevant to business operations and management.