I’m looking for a Human Resources positions that will expand on my current skills and allow me to gain new skills.
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Nicole Spangelo
@spangelo
I’m a Human Resource Specialist based near Atlanta Georgia.
United StatesWhat I'm looking for
I’m a Human Resources Specialist with 2 years of experience in disability and leave services, compliance, and employee relations. In addition, I have over 6 years experience in customer service. Proven ability to analyze data and reports, perform extensive research and provide metrics-driven insights for the purpose of improving business practices.
Experience
Work history, roles, and key accomplishments
AMI joined Amazon’s Disability and Leaves Services to merge COVID escalations from the COVID department. I took on data analysis, implemented process changes, and completed leave based root cause analysis for leave of absence escalations.
AMI joined Amazon’s COVID resource center to help them scale their COVID leave process. My work mainly focused on project coordination, mentoring and training, and COVID leave escalations.
AMI joined Amazon’s customer service team to help customers and businesses manage their orders. My work focused on troubleshooting business to business orders.
BAI joined Bank of America as a teller. My work focused largely on commercial banking and foreign currency.
Education
Degrees, certifications, and relevant coursework
Nicole hasn't added their education
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Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Portfolio
spangelo.carrd.coSalary expectations
76k-95k USD
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