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Sophie Gilburt

@sophiegilburt

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Experienced administrator specializing in sales, order-to-cash, HR processes and process improvements.

United Kingdom

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What I'm looking for

I seek a collaborative operations or sales-administration role where I can apply O2C, SAGE and SAP skills, drive process improvements, own reporting responsibilities and grow within a structured, compliant team.

I am an experienced administrator with a strong track record in sales operations, order-to-cash (O2C) and HR support. I consistently deliver accurate billing, invoicing and customer master data management using SAGE and other core systems.

I have improved processes and data quality through targeted cleanses and by producing KPI reports from SAP, which supported better forecasting and revenue accuracy. I managed credit control, streamlined dunning procedures and maintained up-to-date bank and ledger entries.

I also bring HR and talent attraction experience, coordinating interviews, ensuring GDPR-compliant resourcing administration, supporting onboarding and managing X-Flow invoice processes. I have worked with third-party providers on visa and immigration tasks and drafted offer letters and contracts.

I am pragmatic, detail-oriented and comfortable acting as an interface between sales, operations and IT to test solutions and raise defects, ensuring systems meet business requirements.

Experience

Work history, roles, and key accomplishments

Sales Administrator

Speciality Food Traders Ltd

Aug 2024 - Dec 2024 (4 months)

Managed initiation of sales orders, billing invoices, credit notes and bank entries in SAGE; oversaw O2C, credit control and setup of customer accounts and products for seasonal events, ensuring accurate ledger posting and timely collections.

Order To Cash SAGE Order to Cash Credit Control Invoicing Ledger Posting Accounts Receivable Data Entry Dispatch Coordination

Sales Coordinator

Springer Nature

Jan 2023 - Aug 2024 (1 year 7 months)

Maintained day-to-day sales administration on CRM and SAP, cleansed sales data to produce accurate revenue figures, streamlined sales-to-invoice processes and delivered KPI reports for commercial stakeholders.

CRM SAP Data Quality Invoicing KPI Reporting Sales Operations QA Testing Stakeholder Management

Talent Attraction Coordinator

Springer Nature

Jul 2021 - Dec 2022 (1 year 5 months)

Coordinated interviews and onboarding checks, ensured GDPR-compliant resourcing administration, supported visa and immigration processes, and produced HR reports and offer documentation for hiring managers.