Open to opportunities

Jayapriya Jayapriya

@jayapriyajayapriya

Message

Operations-driven administrator improving data accuracy and stakeholder outcomes.

United Kingdom

Message

What I'm looking for

I seek an operations-focused role where I can optimise data governance, streamline processes, collaborate across teams, and drive measurable improvements in accuracy and stakeholder satisfaction.

I am an operations-driven administrator with seven years' experience managing high-volume client cases and improving data governance. I consistently deliver accuracy and timeliness, handling 200+ cases monthly while maintaining high stakeholder satisfaction.

My strengths include precise data monitoring, CRM and ERP management (notably SAP ERP), and process improvement that reduced processing times by 20%. I partner with cross-functional teams to synchronise systems and resolve operational issues efficiently.

I have led onboarding coordination for enterprise clients, managed procurement and inventory data across multiple SKUs, and administered HRIS and payroll for large employee populations. My work has improved audit readiness, reduced discrepancies, and supported resource-allocation decisions.

I hold an MA in History from Queen's University Belfast and pursue continual upskilling in project management and prompt engineering. I bring a pragmatic, compliance-focused approach and a record of measurable impact that I am eager to scale in a new operations or data governance role.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

Child Maintenance Service

Feb 2024 - Present (1 year 10 months)

Manage 200+ client cases monthly with 100% CRM accuracy, reducing escalations by 15% and cutting case processing time by 20% to strengthen data governance and stakeholder satisfaction.

Client Data Management Process Improvement MS Excel

Key Account Onboarding Specialist

Mobisy Technologies Pvt Ltd

Apr 2022 - Aug 2022 (4 months)

Led enterprise client onboarding, ensuring 100% documentation completeness and accurate data enrichment, reducing cross-department onboarding delays by 20%.

Onboarding Data Enrichment Dashboards Process Transparency Salesforce Asana

Operations & Procurement Associate

Anabolic Nation

Jan 2020 - Mar 2022 (2 years 2 months)

Managed procurement and inventory for 30+ SKUs, reducing financial discrepancies by 18% through SAP-based reconciliation and improved transaction traceability for audits.

Procurement Inventory Management SAP Financial Reconciliations Reporting SharePoint

HR Assistant

Tecumen Solutions Pvt Ltd

Jul 2017 - Aug 2019 (2 years 1 month)

Maintained HRIS and payroll data for 150+ employees with 100% record accuracy, digitised documentation workflows and supported analysis that reduced early attrition by 10%.

HRIS Payroll Administration Reporting Compliance MS Excel SharePoint