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Sonal MittalSM
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Sonal Mittal

@sonalmittal

Sales Operations Program Manager driving GTM, analytics, and CRM efficiency across enterprise sectors.

India
Message

What I'm looking for

I seek a senior sales operations or program management role where I can drive CRM efficiency, analytics-led forecasting, clear governance, and cross-functional GTM execution to support growth.

I am a Sales Operations Program Manager (PMP) with 15+ years' experience leading cross-functional sales, GTM and analytics initiatives across SaaS, Telecom, Defense, and Aerospace. I have a proven track record of improving forecast reliability, streamlining CRM processes, and delivering executive KPI-driven dashboards that enable leadership decision-making.

I have owned bid and proposal programs, sales forecasting cycles, and event enablement, driving measurable outcomes such as 25% faster post-event follow-ups and improved reporting efficiency. I partner with finance, marketing and technology teams to translate stakeholder needs into structured reporting, governance, and operational readiness to support regional growth.

Experience

Work history, roles, and key accomplishments

CL

Sales Operations Specialist

Cognyte Analytics Private Limited

Oct 2024 - Sep 2025 (11 months)

Planned and executed APAC sales operations initiatives, built structured reporting and dashboards to surface pipeline health and risks, and streamlined event lead capture/CRM workflows to accelerate post-event follow-ups by 25%.

SL

Associate Manager Sales

Sterlite Technologies Limited

Feb 2023 - Sep 2024 (1 year 7 months)

Led end-to-end sales analytics projects and established pipeline governance and executive dashboards, improving data quality and reporting efficiency by 25% and enhancing forecast reliability.

TL

Operations & Bid Manager

Thales India Private Limited

Dec 2017 - May 2018 (5 months)

Led bid and proposal initiatives coordinating global and local stakeholders to meet compliance and submission deadlines for large civil radar and navaid projects.

TL

System Engineer

Thales India Private Limited

Jun 2009 - Dec 2017 (8 years 6 months)

Coordinated delivery and implementation activities for metro clients, supported test planning and technical training, and acted as liaison between engineering teams and clients to mitigate risks and ensure smooth handovers.

Education

Degrees, certifications, and relevant coursework

MV

Montfort School, Ashok Vihar

CBSE (10+2), Higher Secondary (10+2)

Grade: 85% (12); 87% (10)

Completed CBSE higher secondary education with 85% in grade 12 and 87% in grade 10.

Guru Gobind Singh Indraprastha University logoGU

Guru Gobind Singh Indraprastha University

Bachelor of Technology, Environmental Engineering

2005 - 2009

Grade: 85%

Bachelor of Technology in Environmental Engineering with final grade 85% completed between 2005 and 2009.

Tech stack

Software and tools used professionally

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Sonal Mittal - Sales Operations Specialist - Cognyte Analytics Private Limited | Himalayas