Open to opportunities

Solleh Emran

@sollehemran

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Dynamic professional with expertise in customer service and market analysis.

Malaysia

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my customer service and analytical skills in a supportive and growth-oriented environment.

I am a dynamic and adaptable professional with a diverse background in customer service, market analysis, and insurance sales. My experience spans various sectors, allowing me to deliver exceptional customer experiences and analyze market trends effectively. I pride myself on my strong communication and problem-solving skills, which enable me to manage complex customer needs and provide tailored solutions.

Throughout my career, I have worked with Prudential Bsn Takaful, where I provided tailored insurance solutions, and at Lazada, where I excelled in customer service on an e-commerce platform. My role as a cabin crew member with AirAsia further honed my ability to deliver outstanding customer care and manage in-flight emergencies. I am committed to continuous improvement and ready to leverage my diverse skills to contribute to new challenges in a dynamic professional setting.

Experience

Work history, roles, and key accomplishments

Insurance Sales Consultant

Prudential Bsn Takaful

Provided tailored insurance solutions across a range of products in life and health. Skilled in assessing clients’ needs, building long-term relationships, and delivering expert guidance to help individuals and businesses make informed insurance decisions.

Client Relationship Management Communication Skills Problem Solving

Customer Service Representative

Lazada

Enthusiastic customer service professional providing exceptional service on an e-commerce platform. Known for resolving customer inquiries efficiently and ensuring customer satisfaction in online interactions.

Customer Service Problem Solving Communication Skills Time Management

Cabin Crew Member

AirAsia

Experienced cabin crew member providing exceptional service in the airline industry. Skilled in managing in-flight emergencies and ensuring passenger safety while fostering positive passenger experiences.

Customer Care Conflict Resolution Team Collaboration Crisis Management

Currency and Commodity Analyst

Self Employed

Highly skilled analyst in currency and commodity markets, adept at analyzing market trends and providing actionable insights and strategic recommendations.

Market Analysis Forecasting Risk Assessment