Sivasri User

I’m a presales solution consultant who brings a scientific, question-first mindset to complex SaaS evaluations. My microbiology and research background shaped how I approach problem-solving, solution design, and stakeholder trust—turning sharper questions into business impact.

At RippleHire, I build and maintain tailored PoC environments for SaaS-based ATS and HR tech platforms, supporting an active enterprise pipeline. I’ve contributed to closed deals early by owning solution design, aligning stakeholders, and delivering pre-to-post-sales handover documentation, while leading 6 end-to-end RFP/RFI responses and translating discovery insights into ROI-driven blueprints.

Previously at Zoho Corporation, I delivered 100+ tailored proof-of-concepts across Zoho CRM and Zoho One, ran 750+ client discovery sessions and 300+ technical calls, and helped sustain an 80%+ conversion rate across MEA accounts. I engineered workflow automation and third-party integrations using Deluge scripting and REST APIs, led 100+ RFPs with technical documentation and competitive positioning, managed enterprise-scale data migrations with integrity, and mentored junior presales teammates through standardized playbooks.