Ritika Deb
@ritikadeb
Solutions Consultant driving revenue through consultative discovery, technical presentations, and tailored GTM enablement.
IndiaWhat I'm looking for
I’m a Solutions Consultant with a proven track record at ZoomInfo Technologies, where I drove $2.8M in closed-won revenue through consultative sales and technical presentations. I specialize in turning customer discovery into clear, tailored solutions that improve engagement and accelerate product adoption.
My work combines market research and competitive analysis with deep solution design across tools like ZoomInfo Sales Intelligence, Enrich Essentials, RingLead, and GTM Studio. I lead end-to-end API integration conversations, mentor new solution consultants, and deliver enablement that strengthens how account teams position and sell.
Before ZoomInfo, I served as an ANZ region Subject Matter Expert (SME) at Freshworks, improving customer engagement by 20% through technical discovery and customized demos/PoCs. I also built prebuilt workflows and automation templates that reduced deployment time by 30%.
Earlier, at Wipro Technologies, I acted as the bridge between clients and technical teams—translating requirements into precise specifications, validating feasibility, and supporting internal resolution of user issues. I’m passionate about empowering teams and clients through practical, customer-driven solution consulting.
Experience
Work history, roles, and key accomplishments
Conducted technical discovery sessions to define solutions across ZoomInfo Sales Intelligence, Enrich Essentials, RingLead, and GTM Studio. Drove $2.8M in closed-won revenue from 137 deals (64% win rate) with average ACV of $20,000 and managed a $1.6M active pipeline through upsell, renewal, and churn discussions.
Served as ANZ region SME and led end-to-end presales for high-impact deals, improving customer engagement by 20% through discovery-led alignment. Designed tailored product demos and PoCs, built industry workflow/automation templates that reduced deployment time by 30%, and supported RFP/RFI responses and competitive positioning.
Delivered tailored product demos and provided end-to-end support during customer evaluations to maximize onboarding and product usage. Contributed to Freshworks PLG by delivering 26+ demos and converting 60%+ of trial users to paying customers, while implementing workflow automation and API integrations to improve adoption.
Translated client business requirements into detailed technical specification documents, bridging stakeholder needs with development teams. Led client-facing requirement discussions, coordinated cross-functional validation of technical feasibility, and supported internal teams by resolving user-raised issues during delivery.
Education
Degrees, certifications, and relevant coursework
Sathyabama Institute of Science and Technology
Bachelor of Electrical and Electronics Engineering, Electrical and Electronics Engineering
Bachelor of Electrical and Electronics Engineering at Sathyabama Institute of Science and Technology.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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