siti halimah
@sitihalimah
Experienced in customer service, project coordination, and ensuring operational efficiency.
What I'm looking for
Versatile professional skilled in customer service, project coordination, and efficient support.
Experience
Work history, roles, and key accomplishments
Senior Project Assistant
Lightman Consulting Sdn Bhd
Jan 2024 - Present (1 year 5 months)
Currently managing project coordination tasks, handling customer inquiries, and providing administrative support to project managers. Skilled in using project management tools and maintaining project documentation.
Junior Project Assistant
Lightman Consulting Sdn Bhd
Jul 2023 - Jan 2024 (6 months)
Supported project managers by managing calls, scheduling meetings, and maintaining project records. Ensured effective communication of project updates and requirements.
Tutor
Kumon Centre
Jan 2024 - Present (1 year 5 months)
Implemented structured learning programs for students, focusing on English and Math. Administered assessments and adjusted teaching strategies to enhance student engagement.
Events Executive cum Admin
Shangri-La Rasa Sayang Resort and Spa
Oct 2018 - Feb 2023 (4 years 4 months)
Provided exceptional customer service, managed bookings, and coordinated with various teams to ensure smooth operations. Handled guest inquiries and resolved issues effectively.
IT Assistant
Mathavon Store Sdn Bhd
Sep 2018 - Sep 2018 (0 months)
Managed product tracking by uploading prices and barcodes into the system and resolved system-based issues.
Admin Assistant cum Debt Collector
ELK Desa Capital Sdn Bhd
Sep 2017 - May 2018 (8 months)
Handled customer calls, resolved complaints, and negotiated payment deadlines to ensure timely collections.
Brand Ambassador
Fusion Marketing Sdn Bhd
Sep 2017 - Nov 2017 (2 months)
Engaged with potential customers to promote products and services, aiming to increase sales and subscriptions.
Education
Degrees, certifications, and relevant coursework
Lincoln University College
Diploma, Business Administration
2015 - 2017
Grade: 3.23
Completed a Diploma in Business Administration with a CGPA of 3.23, focusing on various aspects of business management and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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