Open to opportunities

Jason T

@jasont

Message

I am a Client Satisfaction Executive driving renewals and successful project delivery.

Malaysia

Message

What I'm looking for

I'm looking for a client-focused role that leverages my project coordination and renewals experience in a collaborative, growth-oriented company where I can drive client retention and scale processes.

I am a Client Satisfaction Executive with experience in business renewals, enabling new sales joiners, and project coordination. I have proven success in maintaining client relationships and ensuring continued business growth while collaborating with cross-functional teams to deliver projects within timelines. I have experience governing projects, monitoring progression, and managing change requests to keep objectives on track.

I'm eager to leverage my project coordination, risk control, and communication skills in a challenging, dynamic environment focused on client success and growth.

Experience

Work history, roles, and key accomplishments

Client Satisfaction Executive

WikiLabs Sdn Bhd

Jan 2024 - Feb 2025 (1 year 1 month)

Managed business renewals and enabled onboarding for new sales joiners, maintaining client relationships and supporting continued business growth.

Client Relationship Management Renewals Onboarding Communication Problem Solving CRM

Project Coordinator

WikiLabs Sdn Bhd

Jan 2022 - Jan 2024 (2 years)

Coordinated multiple projects, monitored progress to ensure objectives were met within timelines, and applied risk control and change management to keep delivery on track.