daarshini shini

Handled inquiries from both sellers and buyers across various communication channels, resolving customer issues in the first interaction by following established procedures. Updated internal databases with information on technical issues and useful discussions, and followed up with customers to ensure resolution. Successfully resolved customer complaints, increasing client retention by 50%.

Offered consultation services to school graduates exploring higher education options, managing student profiles for admission procedures. Provided guidance on courses best suited to qualifications and financial circumstances, and compiled a comprehensive student database to identify suitable institutions. Conducted exhibitions and events to motivate students to pursue tertiary education, assisting

Oversaw student registration and profiles, offering consultation services to both students and parents. Managed and organized classes and subjects based on predetermined schedules and teacher availability. Actively participated in conducting induction sessions for new students, teachers, and employees, and was responsible for collecting tuition fees and ensuring timely payments for staff.

Evaluated diverse video content to ensure compliance with community guidelines, maintaining high precision. Meticulously observed, categorized, and removed sensitive or inappropriate material, including explicit content and violent imagery. Collected and analyzed pertinent data to devise innovative strategies for enhancing overall user experience.

Oversaw and organized sales activities, including the creation of necessary paperwork such as invoices and official letters. Compiled monthly reports detailing sales performance for mechanical and electrical parts and projects. Assisted in the preparation of tender documents, encompassing both technical and commercial proposals, and collaborated with clients to verify technical data.

Offered comprehensive early childhood education programs for children aged 4 to 6, teaching and guiding them in essential educational skills including reading, writing, listening, and arithmetic. Engaged in thorough daily planning sessions to tailor teaching methods to each child's unique capabilities. Provided valuable consultation services to parents, offering guidance and support in monitoring

Successfully completed a Bachelor (Hons) in Business Management. This program provided a strong foundation in various aspects of business operations and strategy.

Obtained a Diploma in Business Administration. This program equipped me with fundamental business knowledge and administrative skills.

Completed the Sijil Pelajaran Malaysia (SPM) examination. This national examination covers a broad range of subjects and is a key academic milestone.