Sithisile Mtyeku

I am a highly motivated and skilled customer service professional with a strong background in delivering exceptional customer experiences. With a Bachelor of Science in Biotechnology from the University of the Western Cape, I have developed excellent communication skills and a keen ability to solve problems effectively. My experience as a Customer Service Advisor at Teleperformance has equipped me with the skills to handle online banking inquiries, live chats, and payment support, ensuring customer satisfaction at every interaction.

In my previous role as a Sales Representative at RSAweb, I not only excelled in direct marketing but also took on the responsibility of training agents and distributors to achieve sales targets. This leadership experience has honed my ability to motivate teams and drive performance. Additionally, my time as a tutor at the University of the Western Cape allowed me to develop my teaching and mentoring skills, further enhancing my communication abilities.