Zama Zoe VaderZV
Open to opportunities

Zama Zoe Vader

@zamazoevader

Dedicated customer service professional with strong sales and analytical skills.

South Africa
Message

What I'm looking for

I am looking for a role that challenges me and allows for growth in customer service and sales.

I am a dedicated customer service professional with extensive experience in sales and technical support. Over the years, I have honed my skills in analytical thinking, problem-solving, and effective communication, which have enabled me to excel in various customer-facing roles. My journey began as a Sales Advisor at Cell C Direct, where I successfully promoted products and services, achieving targets through solid arguments and a deep understanding of customer needs.

In my subsequent role as a Team Leader, I further developed my leadership skills by guiding my team to meet and exceed sales goals while fostering a culture of continuous improvement through constructive feedback. My recent experience as a Customer Service Advisor has allowed me to assist customers with their inquiries and complaints, ensuring their satisfaction and retention. I am passionate about building strong customer relationships and am always eager to learn and adapt to new challenges.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TH

Teachers Hub

Certificate, Education

2021 - 2021

Completed a TEFL Certificate, equipping with skills to teach English as a foreign language.

Durban University of Technology logoDT

Durban University of Technology

National Diploma, Sports Management

2008 - 2010

Pursued a National Diploma in Sports Management, gaining knowledge in sports administration, marketing, and event management.

DS

Daleview Secondary

Matric, Commerce

2007 - 2007

Completed Matric with a focus on Commerce, providing a foundational understanding of business principles and practices.

Tech stack

Software and tools used professionally

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Zama Zoe Vader - Customer Service Representative - Office Beacon | Himalayas