Siphesihle Manda

As a Communication Specialist, I engage with reporters, ensuring their information is handled with care. I provide prompt responses to calls, conduct guided interviews, and maintain confidentiality while supporting departmental goals through special projects.

I have over three years of experience teaching online across various platforms, providing personalized education and support to students.

In my role as a Brand Ambassador, I engaged customers to enhance shopping experiences and boost brand loyalty. I organized product displays, executed brand activations, and analyzed competition trends to inform marketing strategies.

I represented LG Electronics positively, focusing on increasing brand awareness and sales through effective customer engagement and product promotion.

As a Brand Ambassador, I executed daily store operations, collaborated with sales teams, and delivered exceptional customer experiences while analyzing purchasing trends to inform strategic decisions.

I worked as a Call Centre Agent, focusing on understanding customer needs and providing excellent service while maintaining punctuality and resolving issues effectively.

As a Team Leader, I oversaw call monitoring and coaching, motivated team members, and provided resources for success while generating performance metrics reports.

Pursuing a Bachelor of Arts with a focus on psychology and social work, gaining insights into human behavior and social dynamics.

Enrolled in a Post Graduate Certificate in Education, specializing in Foundation Phase Teaching, aimed at enhancing educational methodologies.

Grade: Matric

Completed high school education with a focus on foundational subjects, preparing for further studies and career opportunities.