MNMia Ndlovu
@miandlovu
Motivated student seeking entry-level customer service position.
South AfricaWhat I'm looking for
I am a highly motivated and customer-focused individual currently studying for a Higher Certificate in Business Management. I am eager to apply my strong communication, problem-solving, and interpersonal skills in an entry-level customer service position. My goal is to contribute to a positive customer experience while gaining a solid foundation in business knowledge.
Throughout my academic journey, I have completed relevant modules in Marketing, Business Communication, and Human Resource Management. My experience as an online tutor has honed my ability to tailor explanations to individual learning styles, demonstrating my strong verbal communication skills and patience. Additionally, my role as a class representative has allowed me to effectively represent student interests and facilitate problem-solving within the educational environment.
I am committed to growing within a professional environment and am excited about the opportunity to engage with customers and contribute to their satisfaction. I believe that my background in customer service, combined with my academic knowledge, will enable me to make a positive impact in any organization.
Experience
Work history, roles, and key accomplishments
Class Representative
Eduvos
Feb 2025 - Present (4 months)
Represented student body interests and feedback within the module, ensuring effective communication between students and lecturers. Demonstrated strong leadership and organisational skills in coordinating group activities and discussions.
Child Minder
Wimpy
May 2023 - Present (2 years 1 month)
Engaged with children in a fast-paced family restaurant environment, ensuring their safety and enjoyment. Practiced patience and adaptability while interacting with diverse families and managing various activities.
Online Tutor
Freelancer
Sep 2022 - Present (2 years 9 months)
Provided remote academic support to students, tailoring explanations to individual learning styles. Developed strong verbal communication and patience while guiding students through complex topics.
Content & Poster Designer
Online Volunteer/Informal
Jan 2019 - Present (6 years 5 months)
Collaborated with restaurant management to design eye-catching posters and social media content to attract customers. Supported a positive customer experience for families dining at the restaurant.
Education
Degrees, certifications, and relevant coursework
Eduvos
Higher Certificate, Business Management
Activities and societies: Class Representative
Currently pursuing a Higher Certificate in Business Management, with an expected graduation in 2025. Completed relevant modules including Marketing, Business Communication, Human Resource Management, Computer Skills, and Academic English.
Willowridge High School
National Senior Certificate, General Studies
Completed the National Senior Certificate at Willowridge High School. Key subjects included Accounting, Business Studies, and Design.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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