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@siddharthjadhav2
Operations and sales professional driving growth through seller enablement, investigations, and technical support.
IndiaI am an operations and sales professional with 3.5+ years of experience driving lead generation, seller enablement, and technical support across e-commerce and hosting environments. I have a proven record of increasing sales by 35% at Apostrophe Studios and converting 1,500+ sellers to premium services at Amazon.
At Amazon I supported marketplace sellers, led fraud investigations, and produced stakeholder-ready reports using Excel, consistently meeting SLAs. I resolved cloud and server issues (Ubuntu, AWS, Linux, Windows) and supported customers globally using WHM, cPanel and WHMCS.
I hold certifications in Data Information Security and Money Laundering Prevention from Amazon and a RedHat solution architect credential. I enjoy mentoring teams, mitigating risk, and applying analytical skills to improve processes and customer experience.
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Work history, roles, and key accomplishments
AMProvide comprehensive assistance to marketplace sellers, converted 1,500+ sellers to premium services (Easy Ship, FBA) driving significant monthly and annual revenue growth while maintaining platform integrity.
AMInvestigated fraudulent buyer and seller activity, implemented corrective actions to safeguard the marketplace, and produced detailed Excel reports and documentation meeting quality and response benchmarks.
PlanetHub Multicorp Pvt. Ltd.
Apr 2022 - May 2023 (1 year 1 month)
Resolved cloud and server issues (Ubuntu, AWS, Linux, Windows), handled WHM/cPanel/WHMCS tickets and supported global markets to meet SLAs while assisting with sales-related change requests.
Apostrophe Studios
Jan 2021 - Feb 2022 (1 year 1 month)
Identified high-value clients and executed targeted outreach that converted leads and spearheaded initiatives boosting revenue by 30% through relationship-building and sales strategy.
Degrees, certifications, and relevant coursework
SUBachelor of Computer Applications, Computer Applications
2018 - 2021
Grade: 60%
Completed a Bachelor of Computer Applications with a 60% score, studying from June 2018 to February 2021 in Nashik, Maharashtra.
IndiaYou can contact Siddharth and 90k+ other talented remote workers on Himalayas.
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