At Amazon Development Center, I analyze operational data to identify process gaps and quality issues, and recommend improvements to procedures and SOPs.
In my AHS Investigation Specialist role, I handle international seller inquiries and support investigation workflows by gathering information, communicating case updates, and coordinating with stakeholders.
Earlier, I supported sellers and customers with account, order, refund, and escalation issues at Amazon Development Center, and provided operational support to CASA sales executives at Axis Securities Limited.
