At DASHBPO, I create credit card applications, update application queues and correct details when amendments are needed. I also check card decline reasons and explain the available information to customers.
Across customer service roles at MERCHANTS - COMCAST and CALL CENTER INTERNATIONAL (CCI), I supported account payments, credits and customer-requested changes. Earlier, I introduced Nedbank current accounts at MARKETING SOUTH AFRICA and helped progress interested leads through sales conversations.
