Open to opportunities

shubhodeep chakraborty

@shubhodeepchakrabort

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Tech Support Engineer skilled in troubleshooting, data quality, and client communication.

India

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What I'm looking for

I seek a role offering curated learning, hands-on technical support responsibilities, opportunities for data-analysis growth, and a collaborative environment where I can manage multiple projects and advance my skills.

I am a committed tech support engineer with hands-on experience resolving hardware and software issues for enterprise clients, gained during a year at Hewlett-Packard and prior roles in data operations.

I bring strong technical knowledge, attention to data accuracy, and proven customer-facing communication skills; I have verified and cleaned data sets, conducted research and analysis of client issues, and maintained PC hardware and software.

I seek opportunities for curated learning and personal growth where I can manage multiple projects, continue developing technical and data-analysis capabilities, and contribute reliable support and improved processes to a team.

Experience

Work history, roles, and key accomplishments

Tech Support Engineer

Hewlett-Packard

Apr 2024 - Apr 2025 (1 year)

Provided hardware and software technical support to users and clients, resolving issues and maintaining PC systems; improved customer communication and problem-resolution efficiency over a one-year tenure.

Technical Support Troubleshooting Windows Hardware Customer Service Communication Remote Support

Data Entry Specialist

Trupp Global Technologies

Nov 2022 - Sep 2023 (10 months)

Verified and cleaned data sources to improve database accuracy and quality, performed precise data input within timeframes, and reviewed records to eliminate errors and incompatibilities.

Data Entry Data Cleaning Data Quality Attention To Detail MS Office Data Verification Client Communication