Open to opportunities

shubhodeep chakraborty

@shubhodeepchakrabort

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Tech Support Engineer skilled in troubleshooting, data quality, and client communication.

India

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What I'm looking for

I seek a role offering curated learning, hands-on technical support responsibilities, opportunities for data-analysis growth, and a collaborative environment where I can manage multiple projects and advance my skills.

I am a committed tech support engineer with hands-on experience resolving hardware and software issues for enterprise clients, gained during a year at Hewlett-Packard and prior roles in data operations.

I bring strong technical knowledge, attention to data accuracy, and proven customer-facing communication skills; I have verified and cleaned data sets, conducted research and analysis of client issues, and maintained PC hardware and software.

I seek opportunities for curated learning and personal growth where I can manage multiple projects, continue developing technical and data-analysis capabilities, and contribute reliable support and improved processes to a team.

Experience

Work history, roles, and key accomplishments

Tech Support Engineer

Hewlett-Packard

Apr 2024 - Apr 2025 (1 year)

Provided hardware and software technical support to users and clients, resolving issues and maintaining PC systems; improved customer communication and problem-resolution efficiency over a one-year tenure.

Technical Support Troubleshooting Windows Hardware Customer Service Communication Remote Support

Data Entry Specialist

Trupp Global Technologies

Nov 2022 - Sep 2023 (10 months)

Verified and cleaned data sources to improve database accuracy and quality, performed precise data input within timeframes, and reviewed records to eliminate errors and incompatibilities.