Raghvendra singh Chahar
@raghvendrasinghchaha
Customer-focused technical support professional with fintech and troubleshooting expertise.
What I'm looking for
I am a detail-oriented customer support professional with hands-on experience providing technical support and system maintenance for consumer devices and enterprise environments.
Over 13 months at Teleperformance supporting Nokia/HMD, I diagnosed and resolved software and hardware issues, performed system monitoring and maintenance, and assisted with technology deployments.
I create clear documentation and knowledge-base materials, collaborate with cross-functional teams to align technical solutions with business needs, and prioritize security and compliance in everyday operations.
I am eager to contribute my strong communication skills, problem-solving mindset, and fintech awareness to a fast-paced company focused on delivering excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Support Executive
Teleperformance
Provided technical support and troubleshooting for Nokia/HMD customers, performed system maintenance and monitoring, and created documentation to streamline resolutions and improve system uptime.
Education
Degrees, certifications, and relevant coursework
Dr. Bhimrao Ambedkar University, Agra
Bachelor of Science, Science
Grade: 59.33%
Bachelor of Science (B.Sc.) degree completed with an aggregate of 59.33%.
Central Board of Secondary Education (CBSE)
Senior Secondary (12th), Higher Secondary Education
Grade: 54.56%
Completed 12th grade under the CBSE curriculum with an aggregate of 54.56%.
Central Board of Secondary Education (CBSE)
High School (10th), Secondary Education
Grade: 7.0 CGPA
Completed 10th grade under the CBSE curriculum with a CGPA of 7.0.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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