Shrishti Thakur
@shrishtithakur
I’m a Key Account Manager who drives data-led revenue growth and elite client retention through remote account management.
What I'm looking for
I’m a result-oriented, self-motivated Key Account Manager with over 2 years of experience driving revenue growth, elite client relationship management, and strategic sales. I operate autonomously in high-growth environments, and I’ve secured 2nd Rank Pan-India for revenue milestone achievements.
At Zomato Ltd, I independently manage a high-value portfolio of premium restaurant partners, focused on long-term retention and satisfaction through remote communication channels. I drive aggressive virtual sales pipelines using data-driven positioning of targeted ad spaces, curated promotions, and customized digital marketing campaigns. I consistently exceed monthly KPIs across digital ad revenue targets and high-potential merchant onboardings through structured daily execution.
I’m the primary, independent point of contact for complex remote conflict resolution, ensuring optimal operational synergy and partner trust. My performance has also been recognized through Top National Performer (OND Quarter 2025), ARPO Champion, and Advertising Excellence Award (AMJ Quarter 2025) for exceptional sales growth and high-impact strategic management for critical corporate accounts.
Previously, as a Manager at GClicks Studio, I orchestrated client success and coordination to cultivate, manage, and scale studio clientele while streamlining cross-functional workflows remotely and on-site. I also completed combined audit and acquisition roles in a 6-month program at Zomato Ltd, where I mapped and onboarded high-potential corporate cloud kitchens and ensured data integrity through menu tracking, price parity audits, and compliance management.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Zomato Ltd
Jan 2024 - Present (2 years 6 months)
Autonomously manage a high-value portfolio of premium restaurant partners via remote communication channels, focusing on long-term retention and satisfaction. Drive virtual sales pipelines using data-driven positioning and promotions, and resolve complex partner issues as the primary point of contact.
Manager
GClicks Studio
Jan 2022 - Jan 2023 (1 year)
Coordinated client success activities and managed remote and on-site communication workflows to ensure project requirements were executed with precision. Supported cross-functional internal and external coordination for studio clientele.
Audit & Acquisition Program
Zomato Ltd
Conducted business development and acquisition activities by identifying and onboarding high-potential corporate cloud kitchens and cafes, leading to a promotion into account management. Performed data integrity and quality checks through digital tracking, menu database collection, price parity audits, and compliance management.
Education
Degrees, certifications, and relevant coursework
Shrishti hasn't added their education
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