Debanshu Ghosh
@debanshughosh1
I grow key accounts by improving city profitability, retention, revenue, and customer satisfaction.
IndiaWhat I'm looking for
At Zomato, I recover de-growing and loss-making cities by analysing city profit and loss, helping make them profitable and year-over-year growing. I lead strategic planning for key accounts, driving a 25% revenue increase and 15% improvement in customer satisfaction.
I've also built retention, cross-selling, and upselling strategies that increased client retention by 20%, average deal size by 30%, and overall sales revenue by 20%. During my financial analysis and business development internship at Maxview Now, I researched growth factors in India’s automobile sector, supported expansion plans, and delivered market research insights for decision-making.
Experience
Work history, roles, and key accomplishments
Key Accounts Manager
Zomato
May 2025 - Present (1 year 3 months)
Recovered degrowing and loss-making cities to make them profitable and YOY growing by analyzing the Profit & Loss of the cities. Spearheaded strategic planning and implementation for key client accounts, resulting in a 25% increase in revenue and a 15% improvement in customer satisfaction.
Education
Degrees, certifications, and relevant coursework
New Delhi Institute of Management
Master of Business Administration, Finance
Grade: 8/10
Pursued an MBA/PGDM in Finance, graduating in 2025 with a grade of 8/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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