BSBindu Shree
@bindushree
Results-driven Key Account Manager with expertise in client servicing.
IndiaWhat I'm looking for
I am a results-driven and customer-focused professional with a proven track record in sales, market research, and client servicing across dynamic industries. My experience includes managing high-value client portfolios, executing strategic account plans, and driving revenue growth through effective cross-selling and upselling strategies. I excel in utilizing CRM tools to enhance client engagement and improve operational efficiency, achieving a 25% increase in productivity.
Throughout my career, I have maintained strong relationships with enterprise clients, contributing to consistent revenue generation and high retention rates. My role as an Associate Manager for Key Accounts involved spearheading quarterly business reviews and collaborating with internal teams to enhance service delivery. Additionally, my entrepreneurial experience as the founder of a home-based pet food business has honed my skills in brand positioning and customer engagement, achieving 80% organic growth through personalized marketing strategies.
Experience
Work history, roles, and key accomplishments
Founder
Home-Based Pet Food Business
Jun 2022 - Present (3 years 1 month)
Built brand positioning through word-of-mouth and hyperlocal marketing, achieving 80% organic growth. Managed end-to-end operations including procurement, customer communication, and delivery logistics.
Key Account Manager
Loop Health
Sep 2024 - Present (10 months)
Managed a portfolio of high-value clients, ensuring seamless onboarding, support, and retention. Built and executed strategic account plans, driving cross-sell and upsell revenue growth.
Associate Manager for Key Accounts
Onsurity
Feb 2021 - Aug 2022 (1 year 6 months)
Maintained relationships with 30+ enterprise clients, contributing to consistent monthly revenue of Rs 75L. Spearheaded quarterly business reviews to assess account performance, ensuring strategic alignment.
Sr. Customer Service Executive
247
May 2016 - Mar 2017 (10 months)
Provided exceptional customer service, achieving a 4.7 out of 5 in Customer Satisfaction (CSAT). Led cross-functional efforts to resolve client issues efficiently, enhancing overall customer experience.
Brand Partner Account Manager
Dunzo
May 2017 - Jul 2020 (3 years 2 months)
Developed and executed sales strategies that increased brand visibility and drove revenue. Collaborated with marketing teams to create impactful campaigns that aligned with client goals.
Education
Degrees, certifications, and relevant coursework
Lowry Memorial College
Bachelor of Business Management, Business Management
Completed a Bachelor of Business Management, focusing on core business principles and practices. Gained foundational knowledge in areas such as marketing, finance, and operations.
St Charles College
Secondary Education, General Studies
Completed secondary education, building a strong academic foundation across various subjects. Developed essential skills in critical thinking and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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