Open to opportunities

Shreyas Damke

@shreyasdamke

Message

I’m a business operations and CRM growth leader who builds automation systems that cut CAC and drive scalable revenue.

India

Message

What I'm looking for

I’m looking for a growth-minded operations role where I can architect CRM workflows, automate processes with clear KPIs, and lead cross-functional execution to scale revenue and improve CAC.

I’m a results-driven Business Operations & Growth professional with 5+ years in CRM architecture, performance marketing, franchise development, and process optimization. I’m known for turning fragmented operations into measurable, scalable systems—especially around customer lifecycle, lead pipelines, and go-to-market execution.

In my current role as Business Operations & Automation Manager (Vedula Agencies), I digitized end-to-end operations across inventory, CRM, and order management, reducing manual touchpoints and cutting processing time by an estimated 40%. I also architected customer workflows and SOPs to improve productivity and built automation pipelines for real-time leadership visibility.

Previously, as a CRM & Digital Marketing Manager (Amruut Cha / Amruut Cha), I slashed Customer Acquisition Cost (CAC) from Rs.70–80 to Rs.28–36 (55% reduction) using precision audience targeting and Meta Ads A/B testing. I drove 50–60% revenue growth through structured lead generation, sales funnel optimization, and data-driven campaign improvements, while building a Zoho Bigin CRM ecosystem integrating WhatsApp, web forms, email automation, and Calendly.

I also bring strong GTM and growth leadership: from building franchise models and integrating digital operations stacks (Zomato, Swiggy, Hyperpure) to scaling performance marketing and delivery for US-based clients. I aim to work with teams that value automation, measurable growth, and cross-functional ownership.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Manager

Current

Vedula Agencies

Jul 2025 - Present (11 months)

Digitized end-to-end operations (inventory, CRM, and order management), cutting manual touchpoints and reducing processing time by an estimated 40% to improve operational efficiency. Architected customer workflows and SOPs and automated supply-chain coordination and reporting for faster leadership decision-making.

CRM Architecture Inventory Management Order Management Workflow Automation SOP Development Process Optimization Supply Chain Coordination Workflows

GTM & Brand Strategy Consultant

Lumario

Jan 2026 - Apr 2026 (3 months)

Designed and executed a full go-to-market strategy for a new D2C perfume brand, taking it from zero to launch-ready within budget. Conducted competitive research, customer segmentation, and product positioning, and managed multi-city vendor sourcing to support on-time delivery.

Go To Market Strategy Brand Strategy Market Research Customer Segmentation Product Positioning Sourcing Budget Management Competitive Analysis D2C Marketing

Franchise Development Lead

Teaopolis (Amruut Cha)

Jan 2024 - Jan 2025 (1 year)

Built the franchise model from scratch, including market gap analysis, brand positioning, outlet concepts, and scalable rollout SOPs—reducing setup lead time significantly. Managed sourcing, procurement, vendor negotiation, and location shortlisting, and integrated billing and delivery platforms to establish a launch-ready digital operations stack.

Franchise Development Positioning Gap Analysis Procurement Operations Management

CRM & Digital Marketing Manager

Amruut Cha

Jan 2022 - Jan 2025 (3 years)

Reduced Customer Acquisition Cost (CAC) by 55% (Rs. 70–80 to Rs. 28–36) through precision audience targeting, A/B testing, and iterative Meta Ads optimization. Drove 50–60% revenue growth via lead generation and sales funnel optimization and built a Zoho Bigin CRM ecosystem integrating WhatsApp, web forms, email automation, and Calendly.

Meta Ads A B Testing Customer Acquisition Lead Generation Funnel Optimization Zoho Bigin CRM WhatsApp Marketing Email Automation CRM Architecture Marketing Analytics

Founder & Business Development Lead

Infinity TechCap Digital Media

Jan 2019 - Jan 2022 (3 years)

Scaled the business to $1,000–$1,500 MRR within 5 months from cold start by acquiring and retaining US-based clients through performance marketing and digital growth services. Managed end-to-end delivery across Meta Ads, lead generation, WhatsApp marketing, sales funnels, and website development, maintaining 90%+ client retention while automating lead-nurturing workflows to improve conversion rate